Purchase error
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04-17-2024 10:40 AM
Hi,
I received an error while upgrading the account.
The error is: Required filed 'billingAddress.stateOrProvince' is not provided.
In the billing information, the address and the state are correct
1 REPLY 1
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04-18-2024 02:39 AM
Hi,
Valid billing information is required when upgrading your Sinch account on the Sinch Customer Dashboard. If you are encountering this error after providing valid billing information we recommend that you contact Sinch Support. The linked article provides comprehensive instructions on how to create a support ticket.
Thanks and kind regards,
Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch
Head of Knowledge Management and Community Engagement, Sinch
