cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

(audio_device_generic.cc:27): BuiltInAGCIsAvailable: Not supported on this platform

imran0001
New Contributor

Using SinchRTC 4.2.11 for video calling in my iOS project using Swift. I am getting this error '(audio_device_generic.cc:27): BuiltInAGCIsAvailable: Not supported on this platform' while making video call in iOS swift project. I am using SinchRTC 4.2.11.

1 ACCEPTED SOLUTION

Accepted Solutions

Roland_Ian
Employee
Employee

This indicates that the device has no Automatic Gain Control API available to webRTC on this iOS device.

This is IOS so it does have its own automatic gain control 

In IOS 13+ you can check for this being active.

https://developer.apple.com/documentation/avfaudio/avaudioinputnode/3152102-voiceprocessingagcenable...

We strongly advise you to upgrade to the latest version of the iOS SDK as the version you are running is out of support.

 

Download latest SDK

https://developers.sinch.com/docs/in-app-calling/sdk-downloads/

 

Release notes for IOS SDK

https://developers.sinch.com/docs/in-app-calling/ios/release-notes/

 

 

Roland-Ian Clothier, Developer Support Engineer

View solution in original post

1 REPLY 1

Roland_Ian
Employee
Employee

This indicates that the device has no Automatic Gain Control API available to webRTC on this iOS device.

This is IOS so it does have its own automatic gain control 

In IOS 13+ you can check for this being active.

https://developer.apple.com/documentation/avfaudio/avaudioinputnode/3152102-voiceprocessingagcenable...

We strongly advise you to upgrade to the latest version of the iOS SDK as the version you are running is out of support.

 

Download latest SDK

https://developers.sinch.com/docs/in-app-calling/sdk-downloads/

 

Release notes for IOS SDK

https://developers.sinch.com/docs/in-app-calling/ios/release-notes/

 

 

Roland-Ian Clothier, Developer Support Engineer