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Verification Code Not Sent for Area Codes with 242 (Bahamas)

howardevans21
New Contributor

I am having difficulty receiving a verification code to my phone device after a SMS message has been sent. 

 

I cannot login into my sinch account due to this reason. 

 

I am not sure if there is an issue with phone numbers with an area code of 242 because I am able to receive a verification code from different apps\sites.

 

Can someone please explain ?

1 REPLY 1

Alex_Sberna
Employee
Employee

Hi howardevans21,

I'm sorry to hear you're having issues. I've reached out to the dashboard team for some assistance and I will update you when I have more information.

Alex Sberna, Documentation Engineer