Campaigns
Broadcast messages to all or part of your customer base
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Knowledge Base Articles

Newsletter statistics

Note: This article is intended for customers who have access to the following options in the Campaigns menu: Newsletter and Settings options. If in the campaigns menu you see All campaigns, Analytics and Settings options, check out this other article...

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Campaigns intro

Campaigns is the part of Engage where you can send messages to multiple customers at the same time. They consist of audience, content and schedule: AudienceThe audience of your campaign is the group of customers who will receive it. Message typeMessa...

Niina_P by Community Manager
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Edit a newsletter

Note: This article is intended for customers who have access to the following options in the Campaigns menu: Newsletter and Settings options.You can edit newsletters that are in Draft or Scheduled status, but not ones in Published status. You can edi...

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Delete a newsletter

Note: This article is intended for customers who have access to the following options in the Campaigns menu: Newsletter and Settings options.You can delete newsletters that are in Draft or Scheduled status, but not ones in Published status. Deleting ...

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Message type: freeform message and message template

A message campaign can be based on either:a freeform message: you can define the message content at the time of sending, no need to be pre-approved to be sent. You can send this newsletter to any channel except for WhatsApp.If you joined Sinch Engage...

Newsletter overview

Note: This article is intended for customers who have access to the following options in the Campaigns menu: Newsletter and Settings options. If in the campaigns menu you see All campaigns, Analytics and Settings options, check out this other article...

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