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Stephanie_R
Employees

During the campaign creation, you are assisted by a top bar Wizard showing you the progress of your campaign and highlighting any errors you might have during the process.

Clicking the Status button in the menu, shows you if your campaign is ready to send or if some fields have not been properly completed and need corrections and gives you access to a list of mistakes to correct. You can rely on it to alert you at each step of the creation process if there is something that could blocking your sending at the end.

Note: When you are correcting an error, the status is automatically updated, you do not need to refresh the page.

List of the Statuses and what they mean

 

Completion status No modification has been done in this step. It has potentially not been visited yet.
Items to review The platform is detecting some errors that may block the sending of your campaign.
Everything is ok No errors to report, everything seems to have been correctly completed.
Preparing to process The platform is about to validate the campaign to verify that you can send it. You can still go to another step while this status is displayed, it will update in the background.
Processing  The platform is validating the campaign to verify that you can send it. This validation takes 1 minute or so, or it can be accelerated by going to this step. You can still go to another step while this status is displayed, it will update in the background.

 

For more information on Campaigns, view the Sinch Campaigns product page.

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Last update:
‎05-12-2021 06:41 AM
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