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A customer can use their own CLI (Caller Line Identity) such as their current phone number. However, restrictions may apply, and the customer is liable for potential misuse of a CLI that he may not own.


It is advised that customers purchase a DID (Direct Inward Dialling service) from the Sinch Customer Dashboard or we if we do not have a DID in your location, then we can acquire one for you.


Migration of customers' existing DIDs is also an option, please contact Sinch support if that is your case.


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Last update:
‎08-18-2021 03:22 AM
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