To locate your Application Key and Secret, please log in to the Sinch
Customer Dashboard. Once logged in, you can access the Verification Apps
page directly or navigate to the Apps section within the Verification
drop-down in the panel located on the...
How much does Call Forwarding Cost? Call forwarding is included in the
per minute fee, and no additional charges apply. The requirements for
enabling it are: Your account must be upgraded (trial accounts can only
forward calls to verified numbers). Y...
Call Detail Records for your calls can be found in the Call Records
section beneath the Elastic SIP Trunking category in the navigation
menu. Here you can search through records of the calls made across your
Elastic SIP Trunks. Search filters are ava...
By default, the EST service allows calls to the United States and its
territories as well as Canada. The ability to add (or remove) calling
permissions for other countries can be found under Country Permissions
beneath the Elastic SIP Trunking catego...
You must register a complete and accurate address associated with a
phone number you're using with Elastic SIP Trunking. If you have not
added an emergency address to the number, there is a banner directly
above the Voice Configuration options for th...
Hello hydroweaver, thanks for reaching out and sorry to hear you're
experiencing issues. The Support Team is better equipped to investigate
issues in the Dashboard, so we encourage you to contact them. Please
follow the guidelines in the Sinch Custom...
Hello sdrbrg, So, at the moment the Call Forwarding that can be enabled
through the Dashboard in your app can only be done using the Dashboard.
If you want to create call forwarding functionality using the API, you
will need to create some custom fun...
It looks like the issue is that the sms.code is being sent as a number
and not as a string in the instances where you are receiving the errors.
You should be able to fix this by ensuring that the sms.code value is
always sent as a string. If this doe...
Hello pavanipalvai,Thank you for reaching out and I'm sorry to hear
you're experiencing issues. Can you provide what method you are using to
make the Verification request, i.e. using one of the native application
SDKs or the REST API, as well as a sa...
