Marut_Gaonkar
Frequent Contributor
since
07-25-2018
02-22-2021
User Statistics
- 51 Posts
- 2 Solutions
- 8 Kudos given
- 20 Kudos received
- Sinch Community
- About Marut_Gaonkar
02-22-2021
09:43 AM
Hi Mihai,
Thank for for your interest. We offer various pricing tiers depending on your email volume. Can you please send an email to digitalinterconnect@sinch.com and a representative from our Sales team will reach out to you to understand your email requirements and offer you pricing detaills
Thanks,
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07-23-2020
03:37 AM
Sinch E-mail 365 supports both 1024 and 2048 bit DKIM keys.
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- Tags:
- DKIM
- DKIM key size
07-23-2020
03:34 AM
Sinch E-mail 365 does not provide DMARC, but the customer can set it up on their end, and we will pass through the DMARC record as is.
However, the customer should contact Sinch prior to implementing DMARC validations to ensure it is set up correctly and fully supported.
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- Tags:
- DMARC
07-01-2020
02:51 PM
Hi,
For details on the onboarding packet, please connect with your SAP Digital Interconnect representative. Alternatively you can also create a ticket on the SAP One portal https://launchpad.support.sap.com/
Thanks,
Marut
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06-11-2020
11:14 PM
Recipient email addresses after a bounce may be added to this suppression list based on the reason for the bounces, suppressions are not based on ‘hard bounce’ or ‘soft bounce’ but based on the reason or the bounces. The function of the Suppression list is to avoid a recurring send to mailbox / user that has bounced. This helps to avoid impact to IP reputation. After expiry of the period the address will be automatically removed.
In order to remove an email address from a suppression list, please create a ticket with Sinch Support.
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04-03-2020
10:44 AM
Hi Somenath,
We will need some information from you before we can set up an E-Mail 365 account. Will reach out to you directly on your email address
Thanks,
Marut
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03-23-2020
11:23 AM
1 Kudo
Unfortunately no, the service supports transport level encrpytion using HTTPS. But application level end to end encryption is not available as of now.
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03-23-2020
11:12 AM
End to end encryption using S/MIME or PGP is not supported by Sinch E-Mail 365.
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03-22-2020
08:03 PM
1 Kudo
Although it is technically possible, we strongly recommend not to use the corporate domain to send marketing emails. It is always better to use a new domain to send marketing e-mails. The benefits are:
ISP’s tend to recognize the emails coming from this domain as Marketing type of emails and therefore more likely to accept them (as long as other aspects are adhered to, for example, good content, clean contact lists, and so on).
If there are Sending Reputational issues then these issues will not have a major impact on the corporate domain, which could in theory effect your ability to send emails on that domain. This is because reputation is tied to domain.
Lastly, in our experience corporate domains are managed by the Corporate IT team and they do not allow internal teams to use the corporate domain for marketing email because of the above issues.
We can procure a new domain for your marketing emails use case. Refer to the E-Mail 365 API Specification for more information.
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- Tags:
- marketing e-mails
05-17-2019
09:55 AM
The Sinch E-mail 365 - Bounce Classification document classifies email Bounce Records in terms of Hard and Soft bounce against the published SMTP and DSN Codes.
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- Tags:
- bounce
Labels:
11-28-2018
02:29 AM
Sinch E-Mail 365 provides a RESTful JSON API interface that delivers email capabilities. The API interface is easily consumable by any upstream application. Both transactional and marketing emails are supported using the same email service. E-Mail 365, email service also delivers ability to secure email notification campaigns using custom domains, DKIM and SPF based deliverability/ reputation management.
The Sinch E-Mail 365 Direct Customer Onboarding Guide provides a step-by-step overview through the onboarding process for Sinch customers directly integrating with the E-mail 365 API.
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Labels:
- Labels:
-
API
-
Onboarding
-
User Guides
10-20-2018
08:00 AM
Thank you for your feedback. SAP Marketing Cloud supports open email tracking (campaign analytics) including setting up campaigns with A/B testing. Customers can set up automated A/B testing to find out the most efficient email for campaign using Rate of Opened Messages or Unique Click Rate. The Sinch E-mail 365 service can be integrated with these features available through SAP Marketing Cloud.
We would be happy to connect with you and provide more information on this, or if you have any support issues or need want to report an issue, then please contact our Service Desk team: ESSupport.digitalinterconnect@sinch.com.
Some additional links about this topic are provided below for your reference:
https://help.sap.com/viewer/b88f770e4b7c4ecead5477e7a6c7b8f7/1808.500/en-US/2df599572c504f9291c2d56ce4161e83.html?q=open%20tracking
https://help.sap.com/viewer/b88f770e4b7c4ecead5477e7a6c7b8f7/1808.500/en-US/3ca064561611450ca3bfed1f9b37cd4b.html?q=open%20tracking
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User Activity
07-23-2020
Sinch E-mail 365 supports both 1024 and 2048 bit DKIM keys.
07-23-2020
Sinch E-mail 365 does not provide DMARC, but the customer can set it up
on their end, and we will pass through the DMARC record as is. However,
the customer should contact Sinch prior to implementing DMARC
validations to ensure it is set up correctly...
05-17-2019
The Sinch E-mail 365 - Bounce Classification document classifies email
Bounce Records in terms of Hard and Soft bounce against the published
SMTP and DSN Codes.
Sinch E-Mail 365 provides a RESTful JSON API interface that delivers
email capabilities. The API interface is easily consumable by any
upstream application. Both transactional and marketing emails are
supported using the same email service. E-Mail 36...
