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Why was the payment returned

jaimeholding
Occasional Contributor

Why was the payment returned

3 REPLIES 3

Sam_Williams
Community Manager
Community Manager

Can you please provide some more information? What payment are you referring to? We need more information so we can investigate.

 

Thank you for reaching out!

Sam Williams, Sinch Documentation Engineer

jaimeholding
Occasional Contributor

I've tried to pay with several credit cards, but the payment always fails, and some of the cards say they're being reviewed, but the review doesn't go through, so why is this?

Hi Johnyn,

 

Please reach to our online team at onlineteam@sinch.com with details of your issue and the steps you have taken and they will be able to assist you.

 

Thanks and kind regards,

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch