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When you sign up to the Sinch Customer Dashboard a Sinch account and a user account are created for you, which allows you to access the Dashboard, but also enables you to add and invite other users to your account.

 

To manage users and user roles for your account on the Sinch Customer Dashboard:

  1. Log in to the Sinch Customer Dashboard 

  2. Click the Profile icon. Click User Management.

    Dashboard UserManagement Fig 1.jpg

 

  1. The User Management page is displayed:

    Dashboard UserManagement Fig 2.jpg

    This page shows you details of your users and allows you to:
    - Edit user roles
    - Remove users
    - Invite new users.

 

Removing users

To remove a user, click the REMOVE button corresponding to the user you want to remove:

 
Dashboard UserManagement Remove Fig 3b.jpg

 

You will be asked to confirm that you want to remove the user and you will need to enter the verification code that will be sent to your 2FA number to complete the removal process.

 

Editing users

To change a user’s role, click the EDIT button corresponding to the user you want to update:

Dashboard UserManagement EditUser Fig 4.jpg

 

The Edit role dialog is displayed:

Dashboard UserManagement EditDiaolog Fig 5.jpg

 

Select the new role for the user. Click UPDATE. The user’s new role will be shown in the Users list:

 
Dashboard UserManagement RoleUpdated Fig 6.jpg

 

For a full breakdown of each of the roles and what they do, refer to the community article Sinch Customer Dashboard User Roles.

 

Inviting new users

Refer to the community article: Inviting new users to the Sinch Customer Dashboard.

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Last update:
‎01-31-2024 07:35 AM
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