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Sinch Contact Pro release schedule 2021-2022

Niina_P
Employees

New releases of Sinch Contact Pro cloud service are done quarterly and updated to all tenants by Sinch according to the schedule below.

 

Version upgrade is completed in two phases, Release to Test (RTT) and Release to Customer (RTC). In the RTT phase, the new release is installed into Sinch production landscape for both Sinch and customers’ test tenants. After the Field Testing phase that lasts approximately 1,5 weeks, the new release is installed into customers’ production tenants. Customers are notified separately before each update about the exact timing of the service break.

 

Release

RTT

RTC

21Q2

Jun 8 2021

Jun 19 2021

21Q3

Sep 14 2021

Sep 25 2021

21Q4

Dec 7 2022

Jan 15 2022

22Q1

Mar 15 2022

Mar 26 2022

22Q2

Jun 7 2022

Jun 18 2022

22Q3

Sep 13 2022

Sep 24 2022

22Q4

Dec 7 2022

Dec 17 2022

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