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How is Sinch Contact Center different from SAP BCM? Is it on-premise or Cloud?

John_Burton
Moderator
Moderator

Sinch Contact Center is a new cloud service from Sinch. This new offering is built on the same code line as SAP Contact Center on-premise (formerly known as SAP BCM) and includes a modern HTML user interface that runs in a standard web browser. Sinch Contact Center is delivered as a Cloud service hosted on AWS.

 

Learn more about Sinch Contact Center.

 

John Burton, Senior Director Product Management
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