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Entities are relevant pieces of information for your bot to extract from a user's expression and remember so that it can re-use it. Therefore, entities should only be used if these pieces of information are needed in the conversation.


For example, in the message "I want to order a large pepperoni pizza", entities like  "pizza type" and "pizza size" are relevant pieces of information to place a pizza order.


If an entity is successfully detected, the bot will store this entity as a variable


Entities can be:

See how you can check if the user input matches your entity inside of a Collect input block.


See also:

[New bot builder] Recognize expressions in intents

[New bot builder] Add an intent to your bot

[New bot builder] Train your bot


Version history
Last update:
‎01-02-2024 04:20 AM
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