When adding a user to an account in the Sinch Customer Dashboard or updating an existing users role, there are five levels of access (user type roles) a user can have:
Administrator |
All permissions including user management and billing settings. |
Best for business owners and company Administrators. |
Member |
All permissions except user management. |
Best for developers and users who are primarily using the Sinch APIs. |
Support member |
Restricted access to only message troubleshooting and analytics. |
Suited for customer support personnel |
Associate |
All permissions except user management, financial/billing information and account management. |
Best for users who work with most of the features of the dashboard but don’t need access to sensitive customer data. |
IT Admin |
Permission only to access user management. |
Best for users who will be managing users in the dashboard, that is adding new users, removing users and updating user roles. |