When adding a user to an account in the Sinch Customer Dashboard or updating an existing users role, there are five levels of access (user type roles) a user can have:
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Administrator
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All permissions including user management and billing settings.
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Best for business owners and company Administrators.
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Member
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All permissions except user management.
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Best for developers and users who are primarily using the Sinch APIs.
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Support member
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Restricted access to only message troubleshooting and analytics.
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Suited for customer support personnel
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Associate
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All permissions except user management, financial/billing information and account management.
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Best for users who work with most of the features of the dashboard but don’t need access to sensitive customer data.
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IT Admin
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Permission only to access user management.
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Best for users who will be managing users in the dashboard, that is adding new users, removing users and updating user roles.
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