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Tauben_Tenty
Employees

The rich content Session Messages (messages sent within a customer care session) support the following media types:

 

Document

PDF, DOC(X), PPT(X), XLS(X), ODT, ODS, ODP, RTF

Image

JPG, JPEG, PNG

Audio

AAC, M4A, AMR, MP3, OPUS

Video

MP4

Sticker

WEBP

 

A message template can include a document, image, or video, but not an audio file or a sticker.

 

Learn more about the Sinch WhatsApp Business API.

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Version history
Last update:
‎06-02-2021 02:12 AM
Updated by: