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Yes, enterprises can send multiple WhatsApp Template Messages outside a customer care session. These can be sent as part of the business initiated conversation. Once the Business Initiated Conversation with a given user is started, the business has up to 24 hours to send additional messages to this user without extra cost.


Learn more about how you can use the Sinch WhatsApp Business API to send messages easily and securely.

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Last update:
‎04-20-2022 01:41 AM
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