AskFrank analyses all your companies existing content and leverages the power of artificial intelligence to simply and quickly provide answers to your customers' questions, keeping them engaged!
AskFrank can help your business in the following ways:
- Understanding natural language to answer users' questions properly
- Ability to quickly respond to your customers on the preferred channel
- Respond in different languages
- Delivering accurate answers to satisfy your users
- Ability to unify content from multiple sources
- By helping reduce the number of common questions in the call center, allows agents to focus on solving the more challenging issues.
Learn more about AskFrank.