AskFrank periodically (you can define the frequency: hourly, daily, or weekly) analyses content from Confluence, Sharepoint, FAQ pages, other knowledgebases, and so on, and makes this content searchable by indexing the content into a database. Thus, for each question you ask it, AskFrank is able to look for the most appropriate answers by using state-of-art Machine Learning algorithms.
Instead of working with keywords like other search engines, AskFrank indexes content based on the subject and the meaning. This means that even if you don't know the right keywords you will still find what you are looking for.
Learn more about AskFrank.