Frank neatly integrates with Chatlayer. It extends Chatlayer with a question-answering search engine. This can be used for two different purposes:
- If you build a chatbot on Chatlayer it can happen that the bot doesn't know the answer to a question yet. As a fallback Frank can search your FAQ page or knowledge database to find the right answers for your customers. No additional training required.
- If you already have an extensive FAQ, you might not want to copy this into a chatbot. AskFrank can automatically scrape your FAQ page and answer FAQ questions your chatbot receives.
Learn more about AskFrank.
