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Frank neatly integrates with Chatlayer. It extends Chatlayer with a question-answering search engine. This can be used for two different purposes:

  • If you build a chatbot on Chatlayer it can happen that the bot doesn't know the answer to a question yet. As a fallback Frank can search your FAQ page or knowledge database to find the right answers for your customers. No additional training required.

  • If you already have an extensive FAQ, you might not want to copy this into a chatbot. AskFrank can automatically scrape your FAQ page and answer FAQ questions your chatbot receives.

Learn more about AskFrank.

Version history
Last update:
‎02-28-2022 02:21 AM
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