Frank neatly integrates with Chatlayer. It extends Chatlayer with a question-answering search engine. This can be used for two different purposes:
If you build a chatbot on Chatlayer it can happen that the bot doesn't know the answer to a question yet. As a fallback Frank can search your FAQ page or knowledge database to find the right answers for your customers. No additional training required.
If you already have an extensive FAQ, you might not want to copy this into a chatbot. AskFrank can automatically scrape your FAQ page and answer FAQ questions your chatbot receives.