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Thomas_James
Employees

We recommend you subscribe to the Sinch Status Page to ensure you will be updated every time we create, update and close a notification which may impact you.

 

Click the SUBSCRIBE TO UPDATES button at the top of the Status page. A dialog box is displayed which allows you to subscribe using a variety of channels.

 

Email

Select the e-mail icon:

 

FAQ36 - Subscribe E-mail 1.png

 

Enter your email address, click SUSBCRIBE and notifications will be sent out to you by e-mail.

 

SMS

Select the phone icon:

 

FAQ36 - Subscribe SMS 1.png

 

Enter your mobile number, click SUSBCRIBE and will get notifications sent straight to your phone.

 

Webhook

Select the webhook icon:

 

FAQ36 - Subscribe Webhook 1.png

 

Enter a URL and this will pass a webhook back to it, which can be used to update an internal app you have or can be set to go to a MS Teams channel etc. This is a great way to keep multiple people up to date. You also need to provide an email address but this is only so we can let you know if the webhook fails.

 

Atom/RSS feed

Select the RSS feed icon:

 

FAQ36 - Subscribe AtomRSS 1.png

 

Click the Atom Feed or the RSS Feed link and it will take you to the code for the Atom or RSS feed.

 

Once you have subscribed to one of these channels, the next step is to select the notifications you would like to receive:

 

FAQ36 - Subscription Options 1.png

 

You can select the individual components to get notifications about when they are affected in an incident or maintenance, so you can tailor the notifications to ensure you only receive the ones you require. In the above example, you can select which of our API endpoints in the EU you would like to be notified on, so if you only connected to our US endpoints you could deselect these and would not be notified.

 

Once signed up and the options have been selected you just need to verify the method you have selected (for email/SMS) and you will be ready to receive notifications.

 

Learn more about the Sinch Status page.

Version history
Last update:
‎06-07-2021 02:07 AM
Updated by: