Error Codes - DI SMS 365 | Enterprise Messaging | Infrastructure Maintenance | Action needed

[Rama_Kumaraswam]

On the 18th October 2022, Sinch will be updating the MT DLRs returned to our customers on SDI Sinch customer APIs to bring them in line with the error codes returned on native Sinch APIs. If you actively use DLRs you will need to make a change to the way you read DLRs from Sinch.

Changes

The changes are listed below:

	Action	SDI	SINCH
Stat	Stays the same	DELIVRD	DELIVRD
err	SDI Status code moves to here, with no text	000	123
text	SDI Status code and text is removed	<SDI StatusCode> DLVRD TO MOBILE	blank

“Stat” values

SDI	Meaning
ENROUTE	Message is in the process of being sent to the destination
DELIVRD	Message has been delivered to destination
EXPIRED	Message validity period has expired
UNDELIV	Message is undeliverable
REJECTD	Message is rejected by Sinch or the mobile network

 

“Err” values

Error code values are listed HERE. For your benefit we have also added the current list of values seen on the Sinch system in the attachment of this article. We strongly recommend a regular review of error codes as additional errors come available often. 

Examples

Examples for reference (values are for reference only).

Success:

SDI :

(deliver: (pdu: 179 5 0 29174758) (addr: 0 0 +1234567890)  (addr: 0 0 SINCHTEST)  (esm_class: 4) (rd: 0) (data_coding: 0) (sm: msg: id:1234567890 sub:001 dlvrd:001 submit date:20210222061132 done date:20210222061132 stat:ACCEPTD err:000 Text:450A DLVRD TO SMSC)  (opt: ) (extraopt: ) )

SINCH :

(deliver: (pdu: 217 5 0 11217) (addr: 1 1 +1234567890)  (addr: 5 0 SINCHTEST)  (esm_class: 4) (rd: 0) (data_coding: 0) (sm: msg: id:1234567890 sub:001 dlvrd:001 submit date:2102220510 done date:2102220510 stat:ACCEPTD err:000 text:)  (opt: (str: (tlv: 30) 1234567890)  ) (extraopt: ) )

 

Failed / Rejected

SDI:

(deliver: (pdu: 179 5 0 29174758) (addr: 0 0 +1234567890)  (addr: 0 0 SINCHTEST)  (esm_class: 4) (rd: 0) (data_coding: 0) (sm: msg: id:1234567890 sub:001 dlvrd:001 submit date:20210222061132 done date:20210222061132 stat:REJECTD err:000 Text:DB52 SMS ERROR)  (opt: ) (extraopt: ) )

SINCH:

(deliver: (pdu: 217 5 0 11217) (addr: 1 1 +1234567890)  (addr: 5 0 SINCHTEST)  (esm_class: 4) (rd: 0) (data_coding: 0) (sm: msg: id:1234567890 sub:001 dlvrd:001 submit date:2102220510 done date:2102220510 stat:REJECTD err:100 text:)  (opt: (str: (tlv: 30) 1234567890)  ) (extraopt: ) )

[#2]

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