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There are a number of possible reasons why a FriendTalk message is not delivered to a KakaoTalk user and/or returns an  error:
 
  • The user has not added the channel as friends. FriendTalk messages can only be sent to user who has added the channel as friends. To be a friend of a KakaoTalk channel, go to the Channel tab and click the Add Channel button to the right of the KakaoTalk channel name:

    FAQ message-non-delivery issues.png

  • The user has not used KakaoTalk for a while.

  • The user has deactivated KakaoTalk push messages.

  • The user does not have the minimum KakaoTalk version or unsupported device.
 
Version history
Last update:
‎11-04-2021 07:51 AM
Updated by: