After you log into Engage, you'll land in the Home view. Here, you'll find status information about the Engage platform, some suggestions on how to get started with Engage, and some key analytics about your Engage account.
On the top left, you can select the project you're working in. Engage allows you to switch between projects using the same user credentials. Read more about projects.
On the top right, you’ll see notifications about incoming messages from customers.
You can also access your profile, toggle your status for receiving conversations with the Availability switch, and log out of Engage.
On the left side, you can find the main menu that you use to access the variety of features and functionalities available in Engage. What you see in the main menu depends on your role and access rights.