Billing & Pricing
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge Base Articles

Can I get a receipt for my payment?

For payments made by credit card or PayPal, a payment receipt is generated. For payments made using bank transfers, a payment receipt is not generated. However, the invoice against which the payment is made using a bank transfer, would be marked as p...

Which currency can I use to make a payment?

Please refer to your invoice for the payment currency and bank transfer details. If you want to make the payment in a different currency to the one listed on your invoice, then please note that exchange rates may be applied by your bank. For any rela...

How can I get a copy of my invoice?

To access a copy of your invoices: Log in to the Sinch Build Dashboard and select your profile icon in the top right corner. Your profile menu is displayed: Click the Billing option. The Billing Overview page is displayed:This page shows you a list o...

Billing Invoices Fig1.jpg Billing Invoices Fig2.jpg

How can I get a copy of my traffic report?

The Detailed Traffic Report shows you a detailed breakdown of all of your monthly usage for each product. The information contained in this report will vary according to which product(s) you are using. The Detailed Traffic Report is sent with your in...

When will I receive my invoice?

Invoices are generated between the 4th and 8th working day of each month for the previous month usage. Generally, the invoices are sent by email to a customer’s registered email address. To receive invoices on another email address, please contact yo...