Sinch Authentication 365 Error Codes

[Shahzad_Ismail]

Authentication 365 returns the following error codes:

Error Code	Failure Condition (Generate OTP)	Failure Message Body
GN01	This message is used when the telephone number is null or blank	The telephone number cannot be null.
GN02	If the telephone number is not in the E.164 format	The telephone number must have 2 to 14 numbers.
GN03	If the account ID is null or blank	The Account ID cannot be null.
GN04	If account validation fails, i.e., it doesn’t exists in the database	This Account is not valid.
GN05	If the token length is less than 4	The length of token cannot be less than 4.
GN06	If the token length is more than 9.	The length of token cannot be more than 9.
GN07	If the message body is empty	Message body cannot be Empty.
GN08	If time out doesn't satisfy the range values	Timeout value cannot be greater than 15 minutes (900 seconds) or less than 30 seconds.
GN09	If A2P hub couldn't send the SMS and failed to generate an order ID	No SMS Order ID was generated.

Error Code	Failure Condition (Validate OTP)	Failure Message Body
VL01	If a blank OTP is entered	One time password cannot be empty.
VL02	If while validation, the telephone no was left empty or doesn’t satisfy E.164 standards	The telephone number must have 2 to 14 numbers.
VL03	If the accountID is left blank	The Account ID cannot be null.
VL04	If no records were found for the provided accountID and telephone number combination for validation	No record was found for the provided verification parameters.
VL05	If the entered PIN time out period gets expired	The entered PIN has expired.
VL06	If entered PIN is wrong	Wrong PIN entered. No of tries remaining: #NoOfTriesRemaining
VL07	If maximum tries for the generate PIN is finished	The maximum number of tries for this pin been reached. Please generate another pin.
VL08	If the pin entered has been already used	This PIN might have been already used.

For HTTP error codes please refer to the HTTP Error/Status Codes article.