02-21-2017 04:59 AM - edited 06-15-2021 05:33 AM
Authentication 365 returns the following error codes:
Error Code |
Failure Condition (Generate OTP) |
Failure Message Body |
GN01 |
This message is used when the telephone number is null or blank |
The telephone number cannot be null. |
GN02 |
If the telephone number is not in the E.164 format |
The telephone number must have 2 to 14 numbers. |
GN03 |
If the account ID is null or blank |
The Account ID cannot be null. |
GN04 |
If account validation fails, i.e., it doesn’t exists in the database |
This Account is not valid. |
GN05 |
If the token length is less than 4 |
The length of token cannot be less than 4. |
GN06 |
If the token length is more than 9. |
The length of token cannot be more than 9. |
GN07 |
If the message body is empty |
Message body cannot be Empty. |
GN08 |
If time out doesn't satisfy the range values |
Timeout value cannot be greater than 15 minutes (900 seconds) or less than 30 seconds. |
GN09 |
If A2P hub couldn't send the SMS and failed to generate an order ID |
No SMS Order ID was generated. |
Error Code |
Failure Condition (Validate OTP) |
Failure Message Body |
VL01 |
If a blank OTP is entered |
One time password cannot be empty. |
VL02 |
If while validation, the telephone no was left empty or doesn’t satisfy E.164 standards |
The telephone number must have 2 to 14 numbers. |
VL03 |
If the accountID is left blank |
The Account ID cannot be null. |
VL04 |
If no records were found for the provided accountID and telephone number combination for validation |
No record was found for the provided verification parameters. |
VL05 |
If the entered PIN time out period gets expired |
The entered PIN has expired. |
VL06 |
If entered PIN is wrong |
Wrong PIN entered. No of tries remaining: #NoOfTriesRemaining |
VL07 |
If maximum tries for the generate PIN is finished |
The maximum number of tries for this pin been reached. Please generate another pin. |
VL08 |
If the pin entered has been already used |
This PIN might have been already used. |
For HTTP error codes please refer to the HTTP Error/Status Codes article.