https://community.sinch.com/t5/WhatsApp/Did-WhatsApp-authentication-templates-become-more-restrictive-in/ta-p/15621 <DIV class="lia-message-template-content-zone"> <P>Beginning June 1, 2024, <A title="WhatsApp authentication templates" href="https://community.sinch.com/t5/WhatsApp/What-are-WhatsApp-authentication-templates-used-for/ta-p/11802" target="_self">WhatsApp authentication templates</A> became more restrictive. The most impactful change is that you are no longer able to customize body text in the authentication template (beyond the population of parameters).</P> <P>&nbsp;</P> <P>The guidelines for authentication templates are included in the article linked above. Additionally, they are included in<SPAN>&nbsp;the&nbsp;</SPAN><A title="authentication templates section" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/#authentication-templates" target="_blank" rel="nofollow noopener noreferrer">authentication templates section</A><SPAN>&nbsp;of WhatsApp's&nbsp;</SPAN><A title="Guidelines for utility, authentication and marketing templates" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/" target="_blank" rel="noopener nofollow noreferrer">Guidelines for utility, authentication and marketing templates</A><SPAN>.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Note that previously-approved authentication templates that do not conform to the new guidelines will now be <U>rejected</U>. You will have to update those templates to conform to the new standards, or create new ones.</SPAN></P> </DIV> Tue, 04 Jun 2024 14:15:46 GMT Sam_Williams 2024-06-04T14:15:46Z https://community.sinch.com/t5/WhatsApp/Did-WhatsApp-authentication-templates-become-more-restrictive-in/ta-p/15621 <DIV class="lia-message-template-content-zone"> <P>Beginning June 1, 2024, <A title="WhatsApp authentication templates" href="https://community.sinch.com/t5/WhatsApp/What-are-WhatsApp-authentication-templates-used-for/ta-p/11802" target="_self">WhatsApp authentication templates</A> became more restrictive. The most impactful change is that you are no longer able to customize body text in the authentication template (beyond the population of parameters).</P> <P>&nbsp;</P> <P>The guidelines for authentication templates are included in the article linked above. Additionally, they are included in<SPAN>&nbsp;the&nbsp;</SPAN><A title="authentication templates section" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/#authentication-templates" target="_blank" rel="nofollow noopener noreferrer">authentication templates section</A><SPAN>&nbsp;of WhatsApp's&nbsp;</SPAN><A title="Guidelines for utility, authentication and marketing templates" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/" target="_blank" rel="noopener nofollow noreferrer">Guidelines for utility, authentication and marketing templates</A><SPAN>.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Note that previously-approved authentication templates that do not conform to the new guidelines will now be <U>rejected</U>. You will have to update those templates to conform to the new standards, or create new ones.</SPAN></P> </DIV> Tue, 04 Jun 2024 14:15:46 GMT https://community.sinch.com/t5/WhatsApp/Did-WhatsApp-authentication-templates-become-more-restrictive-in/ta-p/15621 Sam_Williams 2024-06-04T14:15:46Z