https://community.sinch.com/t5/WhatsApp/What-are-WhatsApp-authentication-templates-used-for/ta-p/11802 <DIV class="lia-message-template-content-zone"> <P>Businesses use authentication templates for verification purposes. These templates allow a business to send users one-time passcodes, and may be used in multiple steps of on authentication process.</P> <P>&nbsp;</P> <P>This is the most restricted template category, and authentication template use-cases and structures are extremely well-defined. Specifically, businesses must use WhatsApp's predefined message templates when creating an authentication template. These predefined templates include:</P> <P>&nbsp;</P> <UL> <LI>A mandatory one-time password button<BR /><BR /></LI> <LI>A 15 character limit on parameters<BR /><BR /></LI> <LI>Optional add-ons, like security disclaimers</LI> </UL> <P>&nbsp;</P> <P><EM><STRONG>Note</STRONG>: Features available in other templates, like emojis or URLs, cannot be included in authentication templates. Media is also prohibited from authentication templates.</EM></P> <P>&nbsp;</P> <P><SPAN>For more information on this template type, see the&nbsp;</SPAN><A title="authentication templates section" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/#authentication-templates" target="_blank" rel="nofollow noopener noreferrer">authentication templates section</A><SPAN>&nbsp;of WhatsApp's&nbsp;</SPAN><A title="Guidelines for utility, authentication and marketing templates" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/" target="_blank" rel="noopener nofollow noreferrer">Guidelines for utility, authentication and marketing templates</A><SPAN>.</SPAN></P> </DIV> Fri, 11 Jul 2025 22:03:06 GMT Sam_Williams 2025-07-11T22:03:06Z https://community.sinch.com/t5/WhatsApp/What-are-WhatsApp-authentication-templates-used-for/ta-p/11802 <DIV class="lia-message-template-content-zone"> <P>Businesses use authentication templates for verification purposes. These templates allow a business to send users one-time passcodes, and may be used in multiple steps of on authentication process.</P> <P>&nbsp;</P> <P>This is the most restricted template category, and authentication template use-cases and structures are extremely well-defined. Specifically, businesses must use WhatsApp's predefined message templates when creating an authentication template. These predefined templates include:</P> <P>&nbsp;</P> <UL> <LI>A mandatory one-time password button<BR /><BR /></LI> <LI>A 15 character limit on parameters<BR /><BR /></LI> <LI>Optional add-ons, like security disclaimers</LI> </UL> <P>&nbsp;</P> <P><EM><STRONG>Note</STRONG>: Features available in other templates, like emojis or URLs, cannot be included in authentication templates. Media is also prohibited from authentication templates.</EM></P> <P>&nbsp;</P> <P><SPAN>For more information on this template type, see the&nbsp;</SPAN><A title="authentication templates section" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/#authentication-templates" target="_blank" rel="nofollow noopener noreferrer">authentication templates section</A><SPAN>&nbsp;of WhatsApp's&nbsp;</SPAN><A title="Guidelines for utility, authentication and marketing templates" href="https://developers.facebook.com/docs/whatsapp/updates-to-pricing/new-template-guidelines/" target="_blank" rel="noopener nofollow noreferrer">Guidelines for utility, authentication and marketing templates</A><SPAN>.</SPAN></P> </DIV> Fri, 11 Jul 2025 22:03:06 GMT https://community.sinch.com/t5/WhatsApp/What-are-WhatsApp-authentication-templates-used-for/ta-p/11802 Sam_Williams 2025-07-11T22:03:06Z