https://community.sinch.com/t5/WhatsApp/What-Media-types-are-supported-in-the-rich-content-Session/ta-p/6873 <DIV class="lia-message-template-content-zone"> <P>The rich content Session Messages (messages sent within a <A href="https://community.sinch.com/t5/WhatsApp/What-is-a-Customer-Care-Session/ta-p/6858" target="_blank" rel="noopener">customer care session</A>) support the media types detailed on the&nbsp;<A title="Media message page of the Conversation API docs" href="https://developers.sinch.com/docs/conversation/message-types/media-message/#whatsapp" target="_blank" rel="noopener"><STRONG>Media message</STRONG> page of the Conversation API docs</A>.</P> <P>&nbsp;</P> <P>A <A href="https://community.sinch.com/t5/WhatsApp/What-is-a-message-template-and-why-are-they-necessary/ta-p/6857" target="_blank" rel="noopener">message template</A> can include a document, image, or video, but not an audio file or a sticker.</P> <P>&nbsp;</P> <P><EM><A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">Learn more about the Sinch WhatsApp Business API</A>.</EM></P> </DIV> Thu, 28 Sep 2023 21:51:23 GMT Tauben_Tenty 2023-09-28T21:51:23Z https://community.sinch.com/t5/WhatsApp/What-Media-types-are-supported-in-the-rich-content-Session/ta-p/6873 <DIV class="lia-message-template-content-zone"> <P>The rich content Session Messages (messages sent within a <A href="https://community.sinch.com/t5/WhatsApp/What-is-a-Customer-Care-Session/ta-p/6858" target="_blank" rel="noopener">customer care session</A>) support the media types detailed on the&nbsp;<A title="Media message page of the Conversation API docs" href="https://developers.sinch.com/docs/conversation/message-types/media-message/#whatsapp" target="_blank" rel="noopener"><STRONG>Media message</STRONG> page of the Conversation API docs</A>.</P> <P>&nbsp;</P> <P>A <A href="https://community.sinch.com/t5/WhatsApp/What-is-a-message-template-and-why-are-they-necessary/ta-p/6857" target="_blank" rel="noopener">message template</A> can include a document, image, or video, but not an audio file or a sticker.</P> <P>&nbsp;</P> <P><EM><A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">Learn more about the Sinch WhatsApp Business API</A>.</EM></P> </DIV> Thu, 28 Sep 2023 21:51:23 GMT https://community.sinch.com/t5/WhatsApp/What-Media-types-are-supported-in-the-rich-content-Session/ta-p/6873 Tauben_Tenty 2023-09-28T21:51:23Z