https://community.sinch.com/t5/WhatsApp/Are-transactional-messages-the-only-WhatsApp-message-category/ta-p/6866 <DIV class="lia-message-template-content-zone"> <P>Starting mid September 2021, Meta opened up the WhatsApp service, allowing you to send both promotional messages as well as transactional template messages, worldwide.</P> <P>&nbsp;</P> <P>You must use approved message templates to send these messages. For transactional messages, use&nbsp;<STRONG>utility</STRONG> as the category for the message template.&nbsp;For promotional messages, use <STRONG>marketing&nbsp;</STRONG>as the category for the message template.&nbsp;<SPAN>For two-factor authentication, use <STRONG>authentication</STRONG> as the category for the message template.</SPAN></P> <P>&nbsp;</P> <P><EM>Learn more about how you can use the <A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">Sinch WhatsApp Business API</A> to send messages easily and securely.</EM></P> </DIV> Fri, 02 Jun 2023 23:32:29 GMT Tauben_Tenty 2023-06-02T23:32:29Z https://community.sinch.com/t5/WhatsApp/Are-transactional-messages-the-only-WhatsApp-message-category/ta-p/6866 <DIV class="lia-message-template-content-zone"> <P>Starting mid September 2021, Meta opened up the WhatsApp service, allowing you to send both promotional messages as well as transactional template messages, worldwide.</P> <P>&nbsp;</P> <P>You must use approved message templates to send these messages. For transactional messages, use&nbsp;<STRONG>utility</STRONG> as the category for the message template.&nbsp;For promotional messages, use <STRONG>marketing&nbsp;</STRONG>as the category for the message template.&nbsp;<SPAN>For two-factor authentication, use <STRONG>authentication</STRONG> as the category for the message template.</SPAN></P> <P>&nbsp;</P> <P><EM>Learn more about how you can use the <A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">Sinch WhatsApp Business API</A> to send messages easily and securely.</EM></P> </DIV> Fri, 02 Jun 2023 23:32:29 GMT https://community.sinch.com/t5/WhatsApp/Are-transactional-messages-the-only-WhatsApp-message-category/ta-p/6866 Tauben_Tenty 2023-06-02T23:32:29Z