https://community.sinch.com/t5/WhatsApp/When-a-WhatsApp-session-has-ended-can-the-end-user-still-send/ta-p/6844 <DIV class="lia-message-template-content-zone"> <P>Yes, once a WhatsApp session (<A href="https://community.sinch.com/t5/WhatsApp/What-is-a-Customer-Care-Session/ta-p/6858" target="_blank" rel="noopener">customer care session</A>) has ended the end user still send messages to the enterprise. However, the enterprise cannot send messages to the end user unless they use <A href="https://community.sinch.com/t5/WhatsApp/What-is-a-message-template-and-why-are-they-necessary/ta-p/6857" target="_blank" rel="noopener">template messages</A>.</P> <P>&nbsp;</P> <P><EM>Learn more about how you can use the <A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">Sinch WhatsApp Business API</A> to send messages easily and securely.</EM></P> </DIV> Wed, 02 Jun 2021 09:23:15 GMT Tauben_Tenty 2021-06-02T09:23:15Z https://community.sinch.com/t5/WhatsApp/When-a-WhatsApp-session-has-ended-can-the-end-user-still-send/ta-p/6844 <DIV class="lia-message-template-content-zone"> <P>Yes, once a WhatsApp session (<A href="https://community.sinch.com/t5/WhatsApp/What-is-a-Customer-Care-Session/ta-p/6858" target="_blank" rel="noopener">customer care session</A>) has ended the end user still send messages to the enterprise. However, the enterprise cannot send messages to the end user unless they use <A href="https://community.sinch.com/t5/WhatsApp/What-is-a-message-template-and-why-are-they-necessary/ta-p/6857" target="_blank" rel="noopener">template messages</A>.</P> <P>&nbsp;</P> <P><EM>Learn more about how you can use the <A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">Sinch WhatsApp Business API</A> to send messages easily and securely.</EM></P> </DIV> Wed, 02 Jun 2021 09:23:15 GMT https://community.sinch.com/t5/WhatsApp/When-a-WhatsApp-session-has-ended-can-the-end-user-still-send/ta-p/6844 Tauben_Tenty 2021-06-02T09:23:15Z