Verification Result and Reason Codes

MagnusLundstedt — Wed, 05 May 2021 11:30:55 GMT

Results - A Results code is used to return the current state or the final result of a verification event. It can take the following values:

PENDING	Verification is ongoing
SUCCESSFUL	Verification was successful
FAIL	Verification attempt was made, but the number was not verified
DENIED	Verification attempt was denied by Sinch or your backend
ABORTED	Verification attempt was aborted by requesting a new verification
ERROR	Verification could not be completed due to a network error or the number being unreachable.

Reason - A Reason code shows the reason why a verification has FAILED, was DENIED, was ABORTED or why an ERROR occurred. It can take the values:

DENIED	Fraud Not enough credit Blocked Denied by callback Invalid callback Destination denied.
ERROR (no charge)	Internal error Network error or number unreachable SMS delivery failure.
ABORTED (charge)	The ongoing flashcall was interrupted / replaced by a new verification attempt. This is very similar to Failed/Expired.
FAILED (charge)	Invalid Calling Line Identity or code) Invalid code Expired Hung up without entering valid code.

Learn how you can use the Sinch Verification APIs to secure your business and enhance relationships with your customers.

article Verification Result and Reason Codes in Verification

Verification Result and Reason Codes