https://community.sinch.com/t5/Toll-Free-Numbers-TFN/Can-I-continue-to-use-Voice-and-SMS-service-for-my-Toll-Free/ta-p/18081 <DIV class="lia-message-template-content-zone"> <P class="css-tcah8o" data-paste-element="PARAGRAPH" data-paste-core-version="21.0.0">No, once you port away your toll-free number, Sinch no longer has control over the phone number. It will be up to your new carrier to provide voice and/or SMS services. It is also the responsibility of your new carrier to ensure the proper execution of the port. Once Sinch confirms that the port-out has been completed, the phone number will be removed from your account after a short period of time.</P> <P class="css-tcah8o" data-paste-element="PARAGRAPH" data-paste-core-version="21.0.0">&nbsp;</P> <P class="css-tcah8o" data-paste-element="PARAGRAPH" data-paste-core-version="21.0.0">However, Sinch may still be able to provide messaging services&nbsp;for some phone numbers, even after they have been ported away. For more details, please refer to <SPAN><A href="https://community.sinch.com/t5/Virtual-Numbers/Managing-your-Hosted-Numbers/ta-p/11656" target="_self">Managing your Hosted Numbers</A></SPAN><SPAN>.</SPAN></P> </DIV> Thu, 03 Apr 2025 18:42:17 GMT Sabaah_A 2025-04-03T18:42:17Z https://community.sinch.com/t5/Toll-Free-Numbers-TFN/Can-I-continue-to-use-Voice-and-SMS-service-for-my-Toll-Free/ta-p/18081 <DIV class="lia-message-template-content-zone"> <P class="css-tcah8o" data-paste-element="PARAGRAPH" data-paste-core-version="21.0.0">No, once you port away your toll-free number, Sinch no longer has control over the phone number. It will be up to your new carrier to provide voice and/or SMS services. It is also the responsibility of your new carrier to ensure the proper execution of the port. Once Sinch confirms that the port-out has been completed, the phone number will be removed from your account after a short period of time.</P> <P class="css-tcah8o" data-paste-element="PARAGRAPH" data-paste-core-version="21.0.0">&nbsp;</P> <P class="css-tcah8o" data-paste-element="PARAGRAPH" data-paste-core-version="21.0.0">However, Sinch may still be able to provide messaging services&nbsp;for some phone numbers, even after they have been ported away. For more details, please refer to <SPAN><A href="https://community.sinch.com/t5/Virtual-Numbers/Managing-your-Hosted-Numbers/ta-p/11656" target="_self">Managing your Hosted Numbers</A></SPAN><SPAN>.</SPAN></P> </DIV> Thu, 03 Apr 2025 18:42:17 GMT https://community.sinch.com/t5/Toll-Free-Numbers-TFN/Can-I-continue-to-use-Voice-and-SMS-service-for-my-Toll-Free/ta-p/18081 Sabaah_A 2025-04-03T18:42:17Z