article What is Sinch Solutions? in Sinch Solutions https://community.sinch.com/t5/Sinch-Solutions/What-is-Sinch-Solutions/ta-p/8729 <DIV class="lia-message-template-content-zone"> <P>The Sinch Solutions team provides customer service and onboarding support for customers in LATAM and North America.</P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="none">Solutions Support - Regions&nbsp;of&nbsp;Operation</SPAN></STRONG><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The Sinch Solutions team provides&nbsp;Customer Service&nbsp;Support in&nbsp;the following regions for the following products:</SPAN><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><STRONG><SPAN data-contrast="none">Latin America</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns),&nbsp;Chatlayer, SMS (Wavy Campaigns), Contact Pro</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> <LI><STRONG><SPAN data-contrast="none">North America</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;Chatlayer&nbsp;and&nbsp;WhatsApp&nbsp;(Wavy Campaigns)</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><STRONG><SPAN data-contrast="none">APAC and EMEA</SPAN></STRONG><SPAN data-contrast="none">&nbsp;- Launching soon&nbsp;Chatlayer&nbsp;and&nbsp;WhatsApp&nbsp;(Wavy Campaigns).</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> </UL> <P><SPAN data-contrast="none">If you are a customer and need&nbsp;assistance,&nbsp;you can contact us to: request a service,&nbsp;relate a problem or an incident.&nbsp;</SPAN><SPAN>&nbsp;</SPAN><SPAN><A href="https://community.sinch.com/t5/Sinch-Solutions/Sinch-Solutions-Support-Process/ta-p/8194" target="_blank" rel="noopener">Learn about the Sinch Solutions&nbsp;Support Process</A>.</SPAN></P> <P><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <P><STRONG><SPAN data-contrast="none">Solution Onboarding - Regions of Operation</SPAN></STRONG><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The Sinch Solutions team offers Onboarding for the following products.&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><STRONG><SPAN data-contrast="none">Latin America</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns),&nbsp;Chatlayer, SMS&nbsp;(Wavy Campaigns), Contact Pro</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><STRONG><SPAN data-contrast="none">North American</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns)</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><STRONG><SPAN data-contrast="none">APAC</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy&nbsp;Campaigns)</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><STRONG><SPAN data-contrast="none">EMEA</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns)</SPAN><SPAN data-contrast="none">.</SPAN></LI> </UL> <P><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">This services offered include: account setup and activation with Facebook, as well as a training about the Wavy Campaigns platform.&nbsp; <A href="https://community.sinch.com/t5/Sinch-Solutions/Sinch-Solutions-Onboarding/ta-p/8195" target="_blank" rel="noopener">Learn more about Sinch Solutions Onboarding</A>.</SPAN></P> <P>&nbsp;</P> <P><STRONG>Supported Products&nbsp;</STRONG></P> <P>Click the links below&nbsp;to learn more about the products the Sinch Solutions team supports:&nbsp;</P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><A href="https://www.sinch.com/products/customer-engagement/chatlayer/" target="_blank" rel="noopener">Chatlayer</A></LI> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">WhatsApp</A>&nbsp;&nbsp;</LI> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><A href="https://www.sinch.com/products/apis/messaging/sms/" target="_blank" rel="noopener">SMS</A></LI> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><A href="https://www.sinch.com/products/customer-engagement/contact-pro/" target="_blank" rel="noopener">Contact&nbsp;PRO</A>.<SPAN><BR /></SPAN></LI> </UL> </DIV> Wed, 01 Dec 2021 10:59:49 GMT Shahzad_Ismail 2021-12-01T10:59:49Z What is Sinch Solutions? https://community.sinch.com/t5/Sinch-Solutions/What-is-Sinch-Solutions/ta-p/8729 <DIV class="lia-message-template-content-zone"> <P>The Sinch Solutions team provides customer service and onboarding support for customers in LATAM and North America.</P> <P>&nbsp;</P> <P><STRONG><SPAN data-contrast="none">Solutions Support - Regions&nbsp;of&nbsp;Operation</SPAN></STRONG><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The Sinch Solutions team provides&nbsp;Customer Service&nbsp;Support in&nbsp;the following regions for the following products:</SPAN><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><STRONG><SPAN data-contrast="none">Latin America</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns),&nbsp;Chatlayer, SMS (Wavy Campaigns), Contact Pro</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> <LI><STRONG><SPAN data-contrast="none">North America</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;Chatlayer&nbsp;and&nbsp;WhatsApp&nbsp;(Wavy Campaigns)</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><STRONG><SPAN data-contrast="none">APAC and EMEA</SPAN></STRONG><SPAN data-contrast="none">&nbsp;- Launching soon&nbsp;Chatlayer&nbsp;and&nbsp;WhatsApp&nbsp;(Wavy Campaigns).</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> </UL> <P><SPAN data-contrast="none">If you are a customer and need&nbsp;assistance,&nbsp;you can contact us to: request a service,&nbsp;relate a problem or an incident.&nbsp;</SPAN><SPAN>&nbsp;</SPAN><SPAN><A href="https://community.sinch.com/t5/Sinch-Solutions/Sinch-Solutions-Support-Process/ta-p/8194" target="_blank" rel="noopener">Learn about the Sinch Solutions&nbsp;Support Process</A>.</SPAN></P> <P><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <P><STRONG><SPAN data-contrast="none">Solution Onboarding - Regions of Operation</SPAN></STRONG><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></P> <P><SPAN data-contrast="none">The Sinch Solutions team offers Onboarding for the following products.&nbsp;</SPAN></P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><STRONG><SPAN data-contrast="none">Latin America</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns),&nbsp;Chatlayer, SMS&nbsp;(Wavy Campaigns), Contact Pro</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><STRONG><SPAN data-contrast="none">North American</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns)</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><STRONG><SPAN data-contrast="none">APAC</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy&nbsp;Campaigns)</SPAN><SPAN data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</SPAN></LI> <LI data-leveltext="" data-font="Symbol" data-listid="9" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><STRONG><SPAN data-contrast="none">EMEA</SPAN></STRONG><SPAN data-contrast="none">&nbsp;-&nbsp;WhatsApp&nbsp;(Wavy Campaigns)</SPAN><SPAN data-contrast="none">.</SPAN></LI> </UL> <P><SPAN data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">This services offered include: account setup and activation with Facebook, as well as a training about the Wavy Campaigns platform.&nbsp; <A href="https://community.sinch.com/t5/Sinch-Solutions/Sinch-Solutions-Onboarding/ta-p/8195" target="_blank" rel="noopener">Learn more about Sinch Solutions Onboarding</A>.</SPAN></P> <P>&nbsp;</P> <P><STRONG>Supported Products&nbsp;</STRONG></P> <P>Click the links below&nbsp;to learn more about the products the Sinch Solutions team supports:&nbsp;</P> <UL> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><A href="https://www.sinch.com/products/customer-engagement/chatlayer/" target="_blank" rel="noopener">Chatlayer</A></LI> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><A href="https://www.sinch.com/products/apis/messaging/whatsapp/" target="_blank" rel="noopener">WhatsApp</A>&nbsp;&nbsp;</LI> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><A href="https://www.sinch.com/products/apis/messaging/sms/" target="_blank" rel="noopener">SMS</A></LI> <LI data-leveltext="" data-font="Symbol" data-listid="10" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><A href="https://www.sinch.com/products/customer-engagement/contact-pro/" target="_blank" rel="noopener">Contact&nbsp;PRO</A>.<SPAN><BR /></SPAN></LI> </UL> </DIV> Wed, 01 Dec 2021 10:59:49 GMT https://community.sinch.com/t5/Sinch-Solutions/What-is-Sinch-Solutions/ta-p/8729 Shahzad_Ismail 2021-12-01T10:59:49Z