Adobe Campaign Classic SMPP FAQ

Victor_R — Wed, 07 Sep 2022 08:38:49 GMT

The following are some FAQ related to the Adobe Classic Campaign for SMPP:

Q: Why I am not getting delivery reports/SRs in Adobe Campaign?

A: Ensure the regex under "Extraction regex of the ID/status in the SR" are configured in line with what is mentioned on Adobe Campaign Classic with Sinchs SMPP API

Q: When sending messages in Campaign Classic, why is there a delay before they are visible on dashboard.sinch.com?

A: Often this is due to misconfiguration of either throughput or bind-settings. Please see section "Mobile - Throughput and delays" on Adobe Campaign Classic with Sinchs SMPP API.

Q: How do I format my from & to number in my messages?

A: Supported formats and explanations are found in our developer docs.

Q: Why are special characters not showing up correctly on the handset?
A: Ensure that the value data_coding 0 is set to GSM 03.38 (7-bit) under "Mobile - Mapping of encodings". More details are found in Adobe Campaign Classic with Sinchs SMPP API. For a full description of the supported encodings and character sets please see Message Encoding.

article Adobe Campaign Classic SMPP FAQ in SMS

Adobe Campaign Classic SMPP FAQ