https://community.sinch.com/t5/Sinch-ID/How-to-remove-an-MFA-method-for-Sinch-ID/ta-p/19387 <DIV class="lia-message-template-content-zone"> <P>You can remove any MFA method from your account at any time. The process is the same for all three methods (SMS, Authenticator app, Security key).</P> <P>&nbsp;</P> <P>To remove an MFA method, follow the steps below:<BR /><BR /></P> <OL> <LI>Sign in to <A href="https://id.sinch.com" target="_blank" rel="noopener"><SPAN>Sinch ID</SPAN></A> and go to <SPAN>Sign-in &amp; Security</SPAN>.<BR /><BR /></LI> <LI>Go to the Authentication Methods (MFA) section:<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SinchID Remove MFA Fig1.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/7173iA055C98A754C6246/image-size/large?v=v2&amp;px=999" role="button" title="SinchID Remove MFA Fig1.png" alt="SinchID Remove MFA Fig1.png" /></span><BR /><BR />Find the method you want to remove and click <STRONG><SPAN>Remove</SPAN></STRONG><SPAN>.<BR /><BR /></SPAN>Sinch ID may ask you to verify your identity first. If you see an MFA request, complete it<BR />(for example, enter an SMS code or use your security key).<BR /><BR /></LI> <LI>The method is removed.</LI> </OL> <P>&nbsp;</P> <H3>Things to know<BR /><BR /></H3> <UL> <LI>Removing a method does not affect your other enrolled methods. For example, removing SMS does not change your authenticator app enrolment.</LI> <LI>If you remove your <SPAN>last </SPAN>MFA method, your recovery code is also removed. Re-enrolling any<BR />method will generate a new recovery code.</LI> <LI>You can re-enrol a removed method at any time by following the setup steps again.</LI> </UL> </DIV> Wed, 25 Mar 2026 15:50:48 GMT Shahzad_Ismail 2026-03-25T15:50:48Z https://community.sinch.com/t5/Sinch-ID/How-to-remove-an-MFA-method-for-Sinch-ID/ta-p/19387 <DIV class="lia-message-template-content-zone"> <P>You can remove any MFA method from your account at any time. The process is the same for all three methods (SMS, Authenticator app, Security key).</P> <P>&nbsp;</P> <P>To remove an MFA method, follow the steps below:<BR /><BR /></P> <OL> <LI>Sign in to <A href="https://id.sinch.com" target="_blank" rel="noopener"><SPAN>Sinch ID</SPAN></A> and go to <SPAN>Sign-in &amp; Security</SPAN>.<BR /><BR /></LI> <LI>Go to the Authentication Methods (MFA) section:<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SinchID Remove MFA Fig1.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/7173iA055C98A754C6246/image-size/large?v=v2&amp;px=999" role="button" title="SinchID Remove MFA Fig1.png" alt="SinchID Remove MFA Fig1.png" /></span><BR /><BR />Find the method you want to remove and click <STRONG><SPAN>Remove</SPAN></STRONG><SPAN>.<BR /><BR /></SPAN>Sinch ID may ask you to verify your identity first. If you see an MFA request, complete it<BR />(for example, enter an SMS code or use your security key).<BR /><BR /></LI> <LI>The method is removed.</LI> </OL> <P>&nbsp;</P> <H3>Things to know<BR /><BR /></H3> <UL> <LI>Removing a method does not affect your other enrolled methods. For example, removing SMS does not change your authenticator app enrolment.</LI> <LI>If you remove your <SPAN>last </SPAN>MFA method, your recovery code is also removed. Re-enrolling any<BR />method will generate a new recovery code.</LI> <LI>You can re-enrol a removed method at any time by following the setup steps again.</LI> </UL> </DIV> Wed, 25 Mar 2026 15:50:48 GMT https://community.sinch.com/t5/Sinch-ID/How-to-remove-an-MFA-method-for-Sinch-ID/ta-p/19387 Shahzad_Ismail 2026-03-25T15:50:48Z