Sinch ID Authentication using Authenticator App

Shahzad_Ismail — Wed, 25 Mar 2026 12:27:22 GMT

An authenticator app generates time-based one-time codes on your device. Popular choices include Google Authenticator, Microsoft Authenticator, and 1Password.

To set up an authenticator app, take the following steps:

Sign in to Sinch ID and go to Sign-in & Security.

In the Authentication Methods (MFA) section, under Authenticator app, click Setup.
A unique QR code is displayed:

Open your authenticator app and scan it.

Tip: If you cannot scan the QR code, click Trouble Scanning?to reveal a manual entry key you can type into your app.

Enter the 6-digit code from your authenticator app and click Continue.
If this is your first MFA method, Sinch ID shows a recovery code:

Copy or write it down and store it somewhere safe.

Note: The recovery code only appears when you enrol your first MFA method. If you already have another method enabled, this step is skipped.

A confirmation message is displayed informing you that the setup is complete. You can safely close this tab.

article Sinch ID Authentication using Authenticator App in Sinch ID

Sinch ID Authentication using Authenticator App