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    <title>article How does NLU work? in Sinch AI</title>
    <link>https://community.sinch.com/t5/Sinch-AI/How-does-NLU-work/ta-p/9657</link>
    <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;Natural Language Understanding (NLU) supports the following two engines:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://docs.chatlayer.ai/understanding-users/natural-language-processing-nlp" target="_blank" rel="noopener"&gt;&lt;STRONG&gt;Chatlayer's NLP engine&lt;/STRONG&gt;&lt;/A&gt;: a general-purpose chatbot was created using prebuilt intents available on Chatlayer, and its NLP engine has already been trained by us.&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;Ludwig&lt;/STRONG&gt;: an NLP engine developed by Sinch to be fully managed using the API. Before using it, you should already have some real training data - preferably from real users, but handcrafted data will also suffice. The NLP engine will be trained using your dataset.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;In both cases, 100+ languages are supported.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you are interested in using NLU, or if you have any questions or want to learn more, &lt;A href="https://www.sinch.com/contact-us/" target="_blank" rel="noopener"&gt;contact Sinch&lt;/A&gt; or reach out to your Sinch Account Manager.&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Wed, 31 Aug 2022 13:17:09 GMT</pubDate>
    <dc:creator>Frances_Santos</dc:creator>
    <dc:date>2022-08-31T13:17:09Z</dc:date>
    <item>
      <title>How does NLU work?</title>
      <link>https://community.sinch.com/t5/Sinch-AI/How-does-NLU-work/ta-p/9657</link>
      <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;Natural Language Understanding (NLU) supports the following two engines:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://docs.chatlayer.ai/understanding-users/natural-language-processing-nlp" target="_blank" rel="noopener"&gt;&lt;STRONG&gt;Chatlayer's NLP engine&lt;/STRONG&gt;&lt;/A&gt;: a general-purpose chatbot was created using prebuilt intents available on Chatlayer, and its NLP engine has already been trained by us.&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;Ludwig&lt;/STRONG&gt;: an NLP engine developed by Sinch to be fully managed using the API. Before using it, you should already have some real training data - preferably from real users, but handcrafted data will also suffice. The NLP engine will be trained using your dataset.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;In both cases, 100+ languages are supported.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you are interested in using NLU, or if you have any questions or want to learn more, &lt;A href="https://www.sinch.com/contact-us/" target="_blank" rel="noopener"&gt;contact Sinch&lt;/A&gt; or reach out to your Sinch Account Manager.&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Wed, 31 Aug 2022 13:17:09 GMT</pubDate>
      <guid>https://community.sinch.com/t5/Sinch-AI/How-does-NLU-work/ta-p/9657</guid>
      <dc:creator>Frances_Santos</dc:creator>
      <dc:date>2022-08-31T13:17:09Z</dc:date>
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