https://community.sinch.com/t5/Settings/Channels-page/ta-p/12312 <DIV class="lia-message-template-content-zone"> <P>The Channels page shows an overview of the channels connection status of your project.</P> <P>Access it in order to connect channels and/or get more information about connected channels.</P> <P>&nbsp;</P> <P>Only admins can access the Channels page in Engage.</P> <P>To access it Go to <STRONG>Settings &gt; Project &gt; Channels</STRONG>. By default you will land on the <STRONG><EM>My channels</EM></STRONG> section which display connected channels (active or failing).</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="channels_page_my_channels.PNG" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/3433i15B9ED2B3F7E09EE/image-size/large?v=v2&amp;px=999" role="button" title="channels_page_my_channels.PNG" alt="channels_page_my_channels.PNG" /></span></P> <P>&nbsp;</P> <P>If you want to connect another channel, click on the <EM><STRONG>Available channels</STRONG></EM> section.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="channels_page_available_channels.PNG" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/3434iE873D8113D5D10CC/image-size/large?v=v2&amp;px=999" role="button" title="channels_page_available_channels.PNG" alt="channels_page_available_channels.PNG" /></span></P> <P>&nbsp;</P> <P>Clicking on <STRONG>See details</STRONG>/<STRONG>Connect </STRONG>on a channel card will guide you to the dedicated channel section. See articles below.</P> <UL> <LI><A href="https://community.sinch.com/t5/Settings/Connect-WhatsApp/ta-p/10105" target="_self">Connect WhatsApp</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Facebook-Messenger/ta-p/10098" target="_self">Connect Facebook Messenger</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Instagram/ta-p/10101" target="_self">Connect Instagram</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Telegram/ta-p/10096" target="_self">Connect Telegram</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-ViberBot/ta-p/10100" target="_self">Connect Viber bot</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Webchat/ta-p/11126" target="_self">Connect WebChat</A></LI> </UL> </DIV> Thu, 12 Feb 2026 14:40:42 GMT Simon_Abdoulhadi 2026-02-12T14:40:42Z https://community.sinch.com/t5/Settings/Channels-page/ta-p/12312 <DIV class="lia-message-template-content-zone"> <P>The Channels page shows an overview of the channels connection status of your project.</P> <P>Access it in order to connect channels and/or get more information about connected channels.</P> <P>&nbsp;</P> <P>Only admins can access the Channels page in Engage.</P> <P>To access it Go to <STRONG>Settings &gt; Project &gt; Channels</STRONG>. By default you will land on the <STRONG><EM>My channels</EM></STRONG> section which display connected channels (active or failing).</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="channels_page_my_channels.PNG" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/3433i15B9ED2B3F7E09EE/image-size/large?v=v2&amp;px=999" role="button" title="channels_page_my_channels.PNG" alt="channels_page_my_channels.PNG" /></span></P> <P>&nbsp;</P> <P>If you want to connect another channel, click on the <EM><STRONG>Available channels</STRONG></EM> section.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="channels_page_available_channels.PNG" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/3434iE873D8113D5D10CC/image-size/large?v=v2&amp;px=999" role="button" title="channels_page_available_channels.PNG" alt="channels_page_available_channels.PNG" /></span></P> <P>&nbsp;</P> <P>Clicking on <STRONG>See details</STRONG>/<STRONG>Connect </STRONG>on a channel card will guide you to the dedicated channel section. See articles below.</P> <UL> <LI><A href="https://community.sinch.com/t5/Settings/Connect-WhatsApp/ta-p/10105" target="_self">Connect WhatsApp</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Facebook-Messenger/ta-p/10098" target="_self">Connect Facebook Messenger</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Instagram/ta-p/10101" target="_self">Connect Instagram</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Telegram/ta-p/10096" target="_self">Connect Telegram</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-ViberBot/ta-p/10100" target="_self">Connect Viber bot</A></LI> <LI><A href="https://community.sinch.com/t5/Settings/Connect-Webchat/ta-p/11126" target="_self">Connect WebChat</A></LI> </UL> </DIV> Thu, 12 Feb 2026 14:40:42 GMT https://community.sinch.com/t5/Settings/Channels-page/ta-p/12312 Simon_Abdoulhadi 2026-02-12T14:40:42Z