article France SMS Country Guidelines in SMS Country Guidelines

article France SMS Country Guidelines in SMS Country Guidelines https://community.sinch.com/t5/SMS-Country-Guidelines/France-SMS-Country-Guidelines/ta-p/16163 <DIV class="lia-quilt-row lia-quilt-row-message-header-bottom"> <DIV class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <DIV class="lia-quilt-column-alley lia-quilt-column-alley-right"> <P class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited lia-component-message-view-widget-post-date-last-edited"> </P> </DIV> </DIV> </DIV> <DIV class="lia-quilt-row lia-quilt-row-message-main"> <DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"> <DIV id="bodyDisplay" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Shahzad_Ismail_0-1727367513705.png" style="width: 200px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/5345iB6B15A1995EB9165/image-size/small?v=v2&px=200" role="button" title="Shahzad_Ismail_0-1727367513705.png" alt="Shahzad_Ismail_0-1727367513705.png" /></span> <P class="lia-align-center"> <BR /><STRONG style="color: #090e12; font-family: 'DM Sans Regular', 'DM Sans', sans-serif; font-size: 20px; text-align: center;"><FONT color="#0000FF">France SMS Guidelines</FONT></STRONG></P> </DIV> </DIV> </DIV> </DIV> </DIV> <P class="lia-align-center"><A href="https://community.sinch.com/t5/SMS-Country-Guidelines/Disclaimer-for-SMS-Country-Guidelines/ta-p/16156" target="_blank" rel="noopener">View Disclaimer</A></P> <H3 class="lia-align-left"><STRONG><BR />Country Summary<BR /><BR /></STRONG></H3> <TABLE class=" lia-align-center" width="696px"> <TBODY> <TR> <TD width="263.68px" class="lia-align-left"> <P>Country</P> </TD> <TD width="431.32px"> <P><STRONG>France</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>ISO Code</P> </TD> <TD width="431.32px"> <P><STRONG>FR</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Region</P> </TD> <TD width="431.32px"> <P><STRONG>Europe</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>International Country Code</P> </TD> <TD width="431.32px"> <P><STRONG>+33</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Mobile Country Code</P> </TD> <TD width="431.32px"> <P><STRONG>208</STRONG></P> </TD> </TR> <TR> <TD width="263.68px"> <P>(Major) Mobile Operators – operators with over 1% market share</P> </TD> <TD width="431.32px"> <P><STRONG>SFR</STRONG></P> <P><STRONG>Orange France</STRONG></P> <P><STRONG>Free Mobile</STRONG></P> <P><STRONG>Bouygues Telecom</STRONG></P> </TD> </TR> </TBODY> </TABLE> <H3 class="lia-align-left"> </H3> <H3 class="lia-align-left"><STRONG><BR />SMS Service Features</STRONG><BR /><BR /></H3> <TABLE class=" lia-align-center" width="695px"> <TBODY> <TR> <TD width="262.727px"> <P class="lia-align-left">Mobile Number Portability (MNP)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left"><STRONG>1 Way Services (MT)</STRONG></P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD colspan="2" width="694px"> <P class="lia-align-left"><STRONG>2 Way Services</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left">   by short code (MO/MT)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left">   by shared short code (MO/MT)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left">   by long number (MO/MT)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>Delivery Reports</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>Concatenated SMS</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>GSM Standard Encoding</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>GSM Extended Encoding</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>Unicode Encoding</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD colspan="2" width="694px"> <P class="lia-align-left"><STRONG>Sender ID</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>   Alphanumeric Sender IDs?</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>   Sender ID Registration required?</P> </TD> <TD width="431.273px"> <P><STRONG>No</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>   Specific Sender ID comments</P> </TD> <TD width="431.273px"> <P><STRONG>N/A</STRONG></P> </TD> </TR> </TBODY> </TABLE> <H3 class="lia-align-left"> </H3> <H3 class="lia-align-left"><STRONG><BR />Regulatory Compliance and Restrictions for SMS</STRONG><BR /><BR /></H3> <TABLE class=" lia-align-center" width="694px"> <TBODY> <TR> <TD width="263.68px" class="lia-align-left"> <P>Differentiation between Marketing vs Transactional traffic?</P> </TD> <TD width="429.32px"> <P><STRONG>Yes</STRONG></P> <P>Marketing traffic is allowed on weekdays and Saturdays between 8 am and 10 pm. Not allowed on Sunday or a bank holidays.</P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Opt-in/Opt-out via SMS mandatory?</P> </TD> <TD width="429.32px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Regulatory Information</P> </TD> <TD width="429.32px" class="lia-align-left"> <P class="lia-align-left">It is the customer’s responsibility to comply with all the rules and regulations as stated in the Code of Conduct and as specified by the operators themselves. Please refer to the material published by the relevant regulatory bodies.</P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Regulators</P> </TD> <TD width="429.32px" class="lia-align-left"> <UL> <LI><A href="https://arcep.fr/" target="_blank" rel="noopener">Autorité de Régulation des Communications Electroniques et des Postes (ARCEP)</A></LI> <LI><A href="https://anfr.fr/" target="_blank" rel="noopener">Agence Nationale des Fréquences (ANFR)</A></LI> <LI><A href="https://insee.fr/" target="_blank" rel="noopener">Institut National de la Statistique et des Etudes Economiques (INSEE)</A></LI> </UL> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Further Reference</P> </TD> <TD width="429.32px" class="lia-align-left"> <P><STRONG>The af2m Ethics Commission dedicated to Business Messaging (BM) services adopted on May 29, 2024 a new charter applicable from September 1, 2024.</STRONG><SPAN> The Business Messaging charter brings together the rules to be respected by all actors involved in sending or receiving messages within the framework of Business Messaging services (Push SMS A2P, conversational SMS Time2Chat and RCS). Please find this Charter in FR and EN through the following </SPAN><A href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faf2m.org%2Fcharte-business-messaging%2F&data=05%7C02%7CMelodie.Cartayrade%40sinch.com%7C5a493de7fa584a461eb608dcd2368d66%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638616378937266469%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yiztX6DJh%2BkxmntwAPNH%2FivFWBWYJXxxpK0oDxvv8bo%3D&reserved=0" target="_blank">link</A>.</P> </TD> </TR> </TBODY> </TABLE> <P class="lia-align-left"><STRONG><BR /></STRONG>While information is updated continuously, please contact your Sinch Account Manager for the latest country status and any specific needs. </P> Mon, 30 Sep 2024 08:38:48 GMT Shahzad_Ismail 2024-09-30T08:38:48Z France SMS Country Guidelines https://community.sinch.com/t5/SMS-Country-Guidelines/France-SMS-Country-Guidelines/ta-p/16163 <DIV class="lia-quilt-row lia-quilt-row-message-header-bottom"> <DIV class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-message-header-bottom-right"> <DIV class="lia-quilt-column-alley lia-quilt-column-alley-right"> <P class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited lia-component-message-view-widget-post-date-last-edited"> </P> </DIV> </DIV> </DIV> <DIV class="lia-quilt-row lia-quilt-row-message-main"> <DIV class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-message-main-content"> <DIV class="lia-quilt-column-alley lia-quilt-column-alley-single"> <DIV id="bodyDisplay" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Shahzad_Ismail_0-1727367513705.png" style="width: 200px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/5345iB6B15A1995EB9165/image-size/small?v=v2&px=200" role="button" title="Shahzad_Ismail_0-1727367513705.png" alt="Shahzad_Ismail_0-1727367513705.png" /></span> <P class="lia-align-center"> <BR /><STRONG style="color: #090e12; font-family: 'DM Sans Regular', 'DM Sans', sans-serif; font-size: 20px; text-align: center;"><FONT color="#0000FF">France SMS Guidelines</FONT></STRONG></P> </DIV> </DIV> </DIV> </DIV> </DIV> <P class="lia-align-center"><A href="https://community.sinch.com/t5/SMS-Country-Guidelines/Disclaimer-for-SMS-Country-Guidelines/ta-p/16156" target="_blank" rel="noopener">View Disclaimer</A></P> <H3 class="lia-align-left"><STRONG><BR />Country Summary<BR /><BR /></STRONG></H3> <TABLE class=" lia-align-center" width="696px"> <TBODY> <TR> <TD width="263.68px" class="lia-align-left"> <P>Country</P> </TD> <TD width="431.32px"> <P><STRONG>France</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>ISO Code</P> </TD> <TD width="431.32px"> <P><STRONG>FR</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Region</P> </TD> <TD width="431.32px"> <P><STRONG>Europe</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>International Country Code</P> </TD> <TD width="431.32px"> <P><STRONG>+33</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Mobile Country Code</P> </TD> <TD width="431.32px"> <P><STRONG>208</STRONG></P> </TD> </TR> <TR> <TD width="263.68px"> <P>(Major) Mobile Operators – operators with over 1% market share</P> </TD> <TD width="431.32px"> <P><STRONG>SFR</STRONG></P> <P><STRONG>Orange France</STRONG></P> <P><STRONG>Free Mobile</STRONG></P> <P><STRONG>Bouygues Telecom</STRONG></P> </TD> </TR> </TBODY> </TABLE> <H3 class="lia-align-left"> </H3> <H3 class="lia-align-left"><STRONG><BR />SMS Service Features</STRONG><BR /><BR /></H3> <TABLE class=" lia-align-center" width="695px"> <TBODY> <TR> <TD width="262.727px"> <P class="lia-align-left">Mobile Number Portability (MNP)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left"><STRONG>1 Way Services (MT)</STRONG></P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD colspan="2" width="694px"> <P class="lia-align-left"><STRONG>2 Way Services</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left">   by short code (MO/MT)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left">   by shared short code (MO/MT)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px"> <P class="lia-align-left">   by long number (MO/MT)</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>Delivery Reports</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>Concatenated SMS</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>GSM Standard Encoding</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>GSM Extended Encoding</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>Unicode Encoding</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD colspan="2" width="694px"> <P class="lia-align-left"><STRONG>Sender ID</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>   Alphanumeric Sender IDs?</P> </TD> <TD width="431.273px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>   Sender ID Registration required?</P> </TD> <TD width="431.273px"> <P><STRONG>No</STRONG></P> </TD> </TR> <TR> <TD width="262.727px" class="lia-align-left"> <P>   Specific Sender ID comments</P> </TD> <TD width="431.273px"> <P><STRONG>N/A</STRONG></P> </TD> </TR> </TBODY> </TABLE> <H3 class="lia-align-left"> </H3> <H3 class="lia-align-left"><STRONG><BR />Regulatory Compliance and Restrictions for SMS</STRONG><BR /><BR /></H3> <TABLE class=" lia-align-center" width="694px"> <TBODY> <TR> <TD width="263.68px" class="lia-align-left"> <P>Differentiation between Marketing vs Transactional traffic?</P> </TD> <TD width="429.32px"> <P><STRONG>Yes</STRONG></P> <P>Marketing traffic is allowed on weekdays and Saturdays between 8 am and 10 pm. Not allowed on Sunday or a bank holidays.</P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Opt-in/Opt-out via SMS mandatory?</P> </TD> <TD width="429.32px"> <P><STRONG>Yes</STRONG></P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Regulatory Information</P> </TD> <TD width="429.32px" class="lia-align-left"> <P class="lia-align-left">It is the customer’s responsibility to comply with all the rules and regulations as stated in the Code of Conduct and as specified by the operators themselves. Please refer to the material published by the relevant regulatory bodies.</P> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Regulators</P> </TD> <TD width="429.32px" class="lia-align-left"> <UL> <LI><A href="https://arcep.fr/" target="_blank" rel="noopener">Autorité de Régulation des Communications Electroniques et des Postes (ARCEP)</A></LI> <LI><A href="https://anfr.fr/" target="_blank" rel="noopener">Agence Nationale des Fréquences (ANFR)</A></LI> <LI><A href="https://insee.fr/" target="_blank" rel="noopener">Institut National de la Statistique et des Etudes Economiques (INSEE)</A></LI> </UL> </TD> </TR> <TR> <TD width="263.68px" class="lia-align-left"> <P>Further Reference</P> </TD> <TD width="429.32px" class="lia-align-left"> <P><STRONG>The af2m Ethics Commission dedicated to Business Messaging (BM) services adopted on May 29, 2024 a new charter applicable from September 1, 2024.</STRONG><SPAN> The Business Messaging charter brings together the rules to be respected by all actors involved in sending or receiving messages within the framework of Business Messaging services (Push SMS A2P, conversational SMS Time2Chat and RCS). Please find this Charter in FR and EN through the following </SPAN><A href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faf2m.org%2Fcharte-business-messaging%2F&data=05%7C02%7CMelodie.Cartayrade%40sinch.com%7C5a493de7fa584a461eb608dcd2368d66%7C3b518aae89214a7b8497619d756ce20e%7C0%7C0%7C638616378937266469%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yiztX6DJh%2BkxmntwAPNH%2FivFWBWYJXxxpK0oDxvv8bo%3D&reserved=0" target="_blank">link</A>.</P> </TD> </TR> </TBODY> </TABLE> <P class="lia-align-left"><STRONG><BR /></STRONG>While information is updated continuously, please contact your Sinch Account Manager for the latest country status and any specific needs. </P> Mon, 30 Sep 2024 08:38:48 GMT https://community.sinch.com/t5/SMS-Country-Guidelines/France-SMS-Country-Guidelines/ta-p/16163 Shahzad_Ismail 2024-09-30T08:38:48Z