Businesses using RCS with Sinch

Shahzad_Ismail — Thu, 19 Jun 2025 19:17:30 GMT

The following are just two example of how Sinch has helped customers achieve success with RCS. Read more customer stories on our website, including Clarins, Courir, BUT, and Printemps.

How Picard increased customer engagement by 42% with RCS

What the video to find out how frozen food retailer Picard integrated Sinch’s chatbot builder with our conversation API leveraging RCS to create an engaging customer experience:

Picard’s mission is to “continually nurture the love of good food”. They brought this to life with RCS (Rich Communication Services) by creating a conversational experience that takes the stress out of planning your holiday menu.

Read the full story on sinch.com.

How EasyPark Group keeps users informed with RCS

What the video to find out how EasyPark Group, a leader in digital parking solutions, leverages Sinch's SMS and RCS (Rich Communication Services) technologies to improve customer experience for millions of monthly users across 20+ countries:

In the video, Alex Keynes, Head of Product for the driver's experience at EasyPark, shares the impact of switching to a single communications partner. By switching to Sinch for all markets, EasyPark Group simplified their messaging infrastructure without sacrificing a high-quality driver experience. “Sinch is reliable, their delivery rates are high, and they’re not taking any shortcuts,” Alex explained. “For us, this is something that we can rely on and that we don't need to spend a lot of time on.”

Read more customer stories on our website, including Clarins, Courir, BUT, and Printemps.

article Businesses using RCS with Sinch in RCS

Businesses using RCS with Sinch

How Picard increased customer engagement by 42% with RCS

How EasyPark Group keeps users informed with RCS