Additional costs associated with Toll Free Numbers (US)

Shahzad_Ismail — Mon, 06 Apr 2026 13:42:46 GMT

This article contains useful information regarding Sinch TFN (Toll Free Pricing) pricing in the US and Canada.

Disclaimer: Prices shown on this page are only indications and may be subject to change. Contact a Sinch Account Manager for the most up to date pricing.

Contact Sinch to discuss the most up-to-date costs, and to calculate costs related to your business needs.

What is TFN?

Toll-Free numbers (TFN) are telephone numbers with distinct three-digit area codes that can be dialled from US and Canadian landlines with no charge to the caller. Toll-Free numbers begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844 or 833.

Toll-Free numbers are particularly common for customer-service calling. Toll-Free service has traditionally provided customers with a free and convenient way to contact businesses (wireless callers, however, will be charged for the airtime minutes used during a Toll-Free call unless they have an "unlimited calling" plan). Toll-Free numbers can also be text-enabled so businesses and customers can communicate via SMS and MMS messages.

Text-enabling a Toll-Free number won’t have any effect on your voice services on that number. Voice and messaging on a Toll-Free number run completely independently from one other; thus, you can enable voice via one provider and messaging via another provider, like Sinch. If you don’t have a Toll-Free number for your business yet, Sinch can set up a new one for you, and provide both voice and messaging services.

What are the additional costs related to TFN?

There is no cost to verify a Toll-Free number.

Carrier fees

Per message carrier fees will be charged in addition to the Sinch per message fees. Carrier Message Fees apply to all messages sent to Sinch and accepted by the Sinch platform. The Carrier Message Fees are subject to change by the Carriers. Sinch will duly inform the Customer of any changes to the Carrier Message Fees. 

Standard Rate SMS via TFN	MT	MO
United States (USD)
Verizon	$0.0030
AT&T	$0.0035	$0.0035
T-Mobile	$0.0045	$0.0025
U.S. Cellular	$0.0045	$0.0025
C-Spire Wireless	$0.0025
TextNow/Enflick	$0.0015
Claro (Puerto Rico)	$0.0045
Liberty Wireless (Puerto Rico)	$0.0060
Canada (CAD)
Bell Mobility	$0.0110
Virgin Mobile	$0.0110
Rogers	$0.0090
Fido	$0.0090
Eastlink	$0.0080
Telus	$0.0100
Videotron	$0.0070
Sasktel	$0.0080
Freedom	$0.0060

Standard Rate MMS via TFN	MT	MO
United States (USD)
AT&T	$0.0090	$0.0090
T-Mobile	$0.0100	$0.0100
Verizon Wireless	$0.0050
U.S. Cellular	$0.0100	$0.0100
C-Spire Wireless	$0.0100
TextNow/Enflick	$0.0020
Canada (CAD)
Bell Mobility	$0.0410
Virgin Mobile	$0.0410
Telus Mobility	$0.0200
Rogers Wireless	$0.0150
Fido Mobile	$0.0150
Eastlink	$0.0100
Freedom Mobile	$0.0120
Videotron	$0.0070
Sasktel	$0.0080
Aliant	$0.0410
Public Communications	$0.0100
Fizz	$0.0070

*Rates shown are USD for US carriers and CAD for Canada carriers

Useful links:

article Additional costs associated with Toll Free Numbers (US) in Product Pricing FAQ

Additional costs associated with Toll Free Numbers (US)