https://community.sinch.com/t5/SMS-365-operator-service/Can-Digital-Interconnect-text-enable-or-SMS-enable-toll-free/m-p/3523#M42 <P>Yes. Toll-free numbers are an important business asset and to many enterprises.&nbsp; The fact that they can now be text-enabled for SMS simply increases the value of that asset. Digital Interconnect can text-enable any toll-free number to allow it to be shown as a sender ID for business texts as well as providing the ability of customers to send texts to the toll-free number.&nbsp;</P> <P>&nbsp;</P> <P>Many toll-free numbers are used for customer support.&nbsp; A text-enabled customer support toll-free number can provide businesses with the ability to say "Call or Text Us," which is important to many consumers today.&nbsp; The ability to interact via text or SMS with a business over their toll-free number provides consumers with a popular channel to reach the business.&nbsp; Additionally, it increases the equity of an existing communications asset by supporting channels that can help lower the cost of customer support as well as consumer outreach.</P> <P>&nbsp;</P> Mon, 14 Jun 2021 17:21:39 GMT William_Dudley 2021-06-14T17:21:39Z https://community.sinch.com/t5/SMS-365-operator-service/Can-Digital-Interconnect-text-enable-or-SMS-enable-toll-free/m-p/3523#M42 <P>Yes. Toll-free numbers are an important business asset and to many enterprises.&nbsp; The fact that they can now be text-enabled for SMS simply increases the value of that asset. Digital Interconnect can text-enable any toll-free number to allow it to be shown as a sender ID for business texts as well as providing the ability of customers to send texts to the toll-free number.&nbsp;</P> <P>&nbsp;</P> <P>Many toll-free numbers are used for customer support.&nbsp; A text-enabled customer support toll-free number can provide businesses with the ability to say "Call or Text Us," which is important to many consumers today.&nbsp; The ability to interact via text or SMS with a business over their toll-free number provides consumers with a popular channel to reach the business.&nbsp; Additionally, it increases the equity of an existing communications asset by supporting channels that can help lower the cost of customer support as well as consumer outreach.</P> <P>&nbsp;</P> Mon, 14 Jun 2021 17:21:39 GMT https://community.sinch.com/t5/SMS-365-operator-service/Can-Digital-Interconnect-text-enable-or-SMS-enable-toll-free/m-p/3523#M42 William_Dudley 2021-06-14T17:21:39Z