Why am I unable to send KakaoTalk Brandmessage button messages?

Yumeng — Thu, 30 Oct 2025 12:37:13 GMT

If you get the following error from Conversation API:

"description": "The underlying channel reported: Button name/mobile link (linkMo) is required for free button-type templates. If template have a WL(webLink), must input linkMo"

Please rename the default button names (for example, Link 1 and/or Link 2) to your desired call to action.

For the best practice, please also include the Weblink in the button when creating the template.

Below is an example of button names that will result in errors:

Below is an example of button names that will not result in errors:

article Why am I unable to send KakaoTalk Brandmessage button messages? in KakaoTalk

Why am I unable to send KakaoTalk Brandmessage button messages?