https://community.sinch.com/t5/KakaoTalk/Will-I-be-charged-if-my-message-was-sent-but-I-received-a-failed/ta-p/9460 <P>When you receive a delivery receipt with a FAILED status for an <A href="https://community.sinch.com/t5/KakaoTalk/What-is-AlimTalk-%EC%95%8C%EB%A6%BC%ED%86%A1/ta-p/7916" target="_blank" rel="noopener">AlimTalk</A> or a <A href="https://community.sinch.com/t5/KakaoTalk/What-is-FriendTalk-%EC%B9%9C%EA%B5%AC%ED%86%A1/ta-p/7908" target="_blank" rel="noopener">FriendTalk</A> message, then you will not be charged for the FAILED message(s).</P> <P>&nbsp;</P> <P>For a KakaoTalk chat, it depends if have previously replied successfully. If you have replied successfully before then a session fee will be charged regardless if the subsequent messages FAILED to deliver. If problem persists, you can contact <A href="mailto:support@sinch.com" target="_blank" rel="noopener">support@sinch.com </A>for help.</P> <P>&nbsp;</P> <P>You can learn more about <A href="https://developers.sinch.com/docs/conversation/channel-support/kakaotalk/#receiving-delivery-receipts" target="_blank" rel="noopener">receiving delivery receipts</A> on the Sinch Developer Documentation site. There, you'll find comprehensive documentation that illustrates how <A href="https://developers.sinch.com/docs/conversation/channel-support/kakaotalk/" target="_blank" rel="noopener">Sinch supports KakaoTalk through the Conversation API</A>.</P> Mon, 11 Jul 2022 08:32:50 GMT Donna_M 2022-07-11T08:32:50Z https://community.sinch.com/t5/KakaoTalk/Will-I-be-charged-if-my-message-was-sent-but-I-received-a-failed/ta-p/9460 <P>When you receive a delivery receipt with a FAILED status for an <A href="https://community.sinch.com/t5/KakaoTalk/What-is-AlimTalk-%EC%95%8C%EB%A6%BC%ED%86%A1/ta-p/7916" target="_blank" rel="noopener">AlimTalk</A> or a <A href="https://community.sinch.com/t5/KakaoTalk/What-is-FriendTalk-%EC%B9%9C%EA%B5%AC%ED%86%A1/ta-p/7908" target="_blank" rel="noopener">FriendTalk</A> message, then you will not be charged for the FAILED message(s).</P> <P>&nbsp;</P> <P>For a KakaoTalk chat, it depends if have previously replied successfully. If you have replied successfully before then a session fee will be charged regardless if the subsequent messages FAILED to deliver. If problem persists, you can contact <A href="mailto:support@sinch.com" target="_blank" rel="noopener">support@sinch.com </A>for help.</P> <P>&nbsp;</P> <P>You can learn more about <A href="https://developers.sinch.com/docs/conversation/channel-support/kakaotalk/#receiving-delivery-receipts" target="_blank" rel="noopener">receiving delivery receipts</A> on the Sinch Developer Documentation site. There, you'll find comprehensive documentation that illustrates how <A href="https://developers.sinch.com/docs/conversation/channel-support/kakaotalk/" target="_blank" rel="noopener">Sinch supports KakaoTalk through the Conversation API</A>.</P> Mon, 11 Jul 2022 08:32:50 GMT https://community.sinch.com/t5/KakaoTalk/Will-I-be-charged-if-my-message-was-sent-but-I-received-a-failed/ta-p/9460 Donna_M 2022-07-11T08:32:50Z