https://community.sinch.com/t5/Instagram/Can-a-business-initiate-a-conversation-when-using-the-Sinch/ta-p/7995 <DIV class="lia-message-template-content-zone"> <P>No, only end-users can start a conversation with the business. Once the conversation is finished, it is not possible for the business to send new messages.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Wed, 18 Aug 2021 09:25:29 GMT Bipin_Patel 2021-08-18T09:25:29Z https://community.sinch.com/t5/Instagram/Can-a-business-initiate-a-conversation-when-using-the-Sinch/ta-p/7995 <DIV class="lia-message-template-content-zone"> <P>No, only end-users can start a conversation with the business. Once the conversation is finished, it is not possible for the business to send new messages.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Wed, 18 Aug 2021 09:25:29 GMT https://community.sinch.com/t5/Instagram/Can-a-business-initiate-a-conversation-when-using-the-Sinch/ta-p/7995 Bipin_Patel 2021-08-18T09:25:29Z