https://community.sinch.com/t5/Instagram/When-using-the-Sinch-Instagram-service-can-bots-be-used-to-chat/ta-p/7994 <DIV class="lia-message-template-content-zone"> <P>Yes, bots can chat with end-users. It is also strongly recommended that businesses,&nbsp;as a part of their Instagram for business service, provide their end-users with a way to communicate with a human agent.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Fri, 15 Apr 2022 20:54:19 GMT Bipin_Patel 2022-04-15T20:54:19Z https://community.sinch.com/t5/Instagram/When-using-the-Sinch-Instagram-service-can-bots-be-used-to-chat/ta-p/7994 <DIV class="lia-message-template-content-zone"> <P>Yes, bots can chat with end-users. It is also strongly recommended that businesses,&nbsp;as a part of their Instagram for business service, provide their end-users with a way to communicate with a human agent.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Fri, 15 Apr 2022 20:54:19 GMT https://community.sinch.com/t5/Instagram/When-using-the-Sinch-Instagram-service-can-bots-be-used-to-chat/ta-p/7994 Bipin_Patel 2022-04-15T20:54:19Z