https://community.sinch.com/t5/Instagram/What-customer-care-platform-s-does-Sinch-offer-that-can-be-used/ta-p/7992 <DIV class="lia-message-template-content-zone"> <P>When using the Sinch Instagram service, it is strongly recommended that businesses have a customer care platform (human agent(s)). This can be a Sinch customer care product, a business' own customer care platform, or a third-party customer care platform.</P> <P>&nbsp;</P> <P>Sinch offers&nbsp;<STRONG><A href="https://www.sinch.com/products/customer-engagement/contact-pro/" target="_blank" rel="noopener">Sinch Contact Pro</A>, </STRONG>which&nbsp;is a cloud-based contact center solution. Sinch Contact Pro can run alongside your business apps, or embedded in them, and tie all your digital service channels together – across business units or around the globe – to deliver a streamlined, consistent, and satisfying customer experience.</P> <P>&nbsp;</P> <P>Please contact your Sinch Account Manager, or you can <A href="https://www.sinch.com/contact-us/" target="_blank" rel="noopener">contact Sinch</A> directly, for more details about these customer care solutions.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Fri, 15 Apr 2022 21:10:25 GMT Bipin_Patel 2022-04-15T21:10:25Z https://community.sinch.com/t5/Instagram/What-customer-care-platform-s-does-Sinch-offer-that-can-be-used/ta-p/7992 <DIV class="lia-message-template-content-zone"> <P>When using the Sinch Instagram service, it is strongly recommended that businesses have a customer care platform (human agent(s)). This can be a Sinch customer care product, a business' own customer care platform, or a third-party customer care platform.</P> <P>&nbsp;</P> <P>Sinch offers&nbsp;<STRONG><A href="https://www.sinch.com/products/customer-engagement/contact-pro/" target="_blank" rel="noopener">Sinch Contact Pro</A>, </STRONG>which&nbsp;is a cloud-based contact center solution. Sinch Contact Pro can run alongside your business apps, or embedded in them, and tie all your digital service channels together – across business units or around the globe – to deliver a streamlined, consistent, and satisfying customer experience.</P> <P>&nbsp;</P> <P>Please contact your Sinch Account Manager, or you can <A href="https://www.sinch.com/contact-us/" target="_blank" rel="noopener">contact Sinch</A> directly, for more details about these customer care solutions.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Fri, 15 Apr 2022 21:10:25 GMT https://community.sinch.com/t5/Instagram/What-customer-care-platform-s-does-Sinch-offer-that-can-be-used/ta-p/7992 Bipin_Patel 2022-04-15T21:10:25Z