https://community.sinch.com/t5/Instagram/Can-a-business-use-its-own-customer-care-platform-with-Sinch/ta-p/7991 <DIV class="lia-message-template-content-zone"> <P>Yes – the business can use its own customer care platform along with Sinch Conversation API and Instagram service OR use a third-party customer care platform.</P> <P>&nbsp;</P> <P>The customer and/or their third-party provider will be responsible for any required integration of Sinch Conversation API and Instagram service with its platform.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Wed, 18 Aug 2021 11:47:28 GMT Bipin_Patel 2021-08-18T11:47:28Z https://community.sinch.com/t5/Instagram/Can-a-business-use-its-own-customer-care-platform-with-Sinch/ta-p/7991 <DIV class="lia-message-template-content-zone"> <P>Yes – the business can use its own customer care platform along with Sinch Conversation API and Instagram service OR use a third-party customer care platform.</P> <P>&nbsp;</P> <P>The customer and/or their third-party provider will be responsible for any required integration of Sinch Conversation API and Instagram service with its platform.</P> <P>&nbsp;</P> <P><A href="https://www.sinch.com/products/apis/messaging/instagram/" target="_blank" rel="noopener"><EM>Learn more about the Sinch Messenger API for Instagram</EM></A><EM>. </EM></P> </DIV> Wed, 18 Aug 2021 11:47:28 GMT https://community.sinch.com/t5/Instagram/Can-a-business-use-its-own-customer-care-platform-with-Sinch/ta-p/7991 Bipin_Patel 2021-08-18T11:47:28Z