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    <title>article Akixi Login Quick Start in Call Center</title>
    <link>https://community.sinch.com/t5/Call-Center/Akixi-Login-Quick-Start/ta-p/18183</link>
    <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;This article&amp;nbsp;will walk you through the necessary steps for logging into your Enhanced Call Center Reporting portal, Akixi.&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;STRONG&gt;Step 1:&lt;/STRONG&gt; Log into the Call Center Supervisor Console:&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s1"&gt;- Broadworks : &lt;/SPAN&gt;&lt;A href="https://portal.bwvoip.net/callcenter/" target="_blank" rel="noopener"&gt;https://portal.bwvoip.net/callcenter/&lt;/A&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s1"&gt;- Customer Admin Portal: &lt;/SPAN&gt;&lt;A href="https://client.corpglobal.net/callcenter" target="_blank" rel="noopener"&gt;https://client.corpglobal.net/callcenter&lt;/A&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 2:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on “Akixi Reporting” button&lt;/P&gt;
&lt;P class="p1"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_0-1745939343048.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6388iC48DB8164C9E92C5/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_0-1745939343048.png" alt="Bill_Balvanz_0-1745939343048.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 3:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on the “Sign In” button (top right corner of Akixi website)&lt;/P&gt;
&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_1-1745939384267.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6389iC1D6C839C3D49974/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_1-1745939384267.png" alt="Bill_Balvanz_1-1745939384267.png" /&gt;&lt;/span&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;STRONG&gt;&lt;SPAN class="s2"&gt;Step 4: &lt;/SPAN&gt;&lt;/STRONG&gt;Enter your Call Center Supervisor Console username and password&lt;/P&gt;
&lt;P class="p3"&gt;- Broadworks: TenDigitNumber@bwas.voice.onvoy.net&lt;/P&gt;
&lt;P class="p3"&gt;-&lt;SPAN class="s1"&gt;Customer Admin Portal: &lt;/SPAN&gt;TenDgitNumber@corpglobal.net&lt;/P&gt;
&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_2-1745939438435.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6390iF7D65A0E0C88F4AC/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_2-1745939438435.png" alt="Bill_Balvanz_2-1745939438435.png" /&gt;&lt;/span&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 5:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on the “Broadworks UserID” button&lt;/P&gt;
&lt;P class="p3"&gt;- Note: Do not click on the “Sign In” button as this will fail.&lt;/P&gt;
&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_3-1745939466321.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6391iBE2DFF4AC02115F2/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_3-1745939466321.png" alt="Bill_Balvanz_3-1745939466321.png" /&gt;&lt;/span&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 6:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on the “Login” button on next page&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Thu, 01 May 2025 21:00:33 GMT</pubDate>
    <dc:creator>Bill_Balvanz</dc:creator>
    <dc:date>2025-05-01T21:00:33Z</dc:date>
    <item>
      <title>Akixi Login Quick Start</title>
      <link>https://community.sinch.com/t5/Call-Center/Akixi-Login-Quick-Start/ta-p/18183</link>
      <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;This article&amp;nbsp;will walk you through the necessary steps for logging into your Enhanced Call Center Reporting portal, Akixi.&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;STRONG&gt;Step 1:&lt;/STRONG&gt; Log into the Call Center Supervisor Console:&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s1"&gt;- Broadworks : &lt;/SPAN&gt;&lt;A href="https://portal.bwvoip.net/callcenter/" target="_blank" rel="noopener"&gt;https://portal.bwvoip.net/callcenter/&lt;/A&gt;&lt;/P&gt;
&lt;P class="p2"&gt;&lt;SPAN class="s1"&gt;- Customer Admin Portal: &lt;/SPAN&gt;&lt;A href="https://client.corpglobal.net/callcenter" target="_blank" rel="noopener"&gt;https://client.corpglobal.net/callcenter&lt;/A&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 2:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on “Akixi Reporting” button&lt;/P&gt;
&lt;P class="p1"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_0-1745939343048.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6388iC48DB8164C9E92C5/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_0-1745939343048.png" alt="Bill_Balvanz_0-1745939343048.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 3:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on the “Sign In” button (top right corner of Akixi website)&lt;/P&gt;
&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_1-1745939384267.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6389iC1D6C839C3D49974/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_1-1745939384267.png" alt="Bill_Balvanz_1-1745939384267.png" /&gt;&lt;/span&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;STRONG&gt;&lt;SPAN class="s2"&gt;Step 4: &lt;/SPAN&gt;&lt;/STRONG&gt;Enter your Call Center Supervisor Console username and password&lt;/P&gt;
&lt;P class="p3"&gt;- Broadworks: TenDigitNumber@bwas.voice.onvoy.net&lt;/P&gt;
&lt;P class="p3"&gt;-&lt;SPAN class="s1"&gt;Customer Admin Portal: &lt;/SPAN&gt;TenDgitNumber@corpglobal.net&lt;/P&gt;
&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_2-1745939438435.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6390iF7D65A0E0C88F4AC/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_2-1745939438435.png" alt="Bill_Balvanz_2-1745939438435.png" /&gt;&lt;/span&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 5:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on the “Broadworks UserID” button&lt;/P&gt;
&lt;P class="p3"&gt;- Note: Do not click on the “Sign In” button as this will fail.&lt;/P&gt;
&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bill_Balvanz_3-1745939466321.png" style="width: 400px;"&gt;&lt;img src="https://community.sinch.com/t5/image/serverpage/image-id/6391iBE2DFF4AC02115F2/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Bill_Balvanz_3-1745939466321.png" alt="Bill_Balvanz_3-1745939466321.png" /&gt;&lt;/span&gt;
&lt;P class="p1"&gt;&amp;nbsp;&lt;/P&gt;
&lt;P class="p1"&gt;&lt;SPAN class="s2"&gt;&lt;STRONG&gt;Step 6:&lt;/STRONG&gt; &lt;/SPAN&gt;Click on the “Login” button on next page&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Thu, 01 May 2025 21:00:33 GMT</pubDate>
      <guid>https://community.sinch.com/t5/Call-Center/Akixi-Login-Quick-Start/ta-p/18183</guid>
      <dc:creator>Bill_Balvanz</dc:creator>
      <dc:date>2025-05-01T21:00:33Z</dc:date>
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