https://community.sinch.com/t5/UCaaS-Admin-Portal/Reset-Voice-Portal-Passcode-in-the-Customer-Administration/ta-p/17286 <DIV class="lia-message-template-content-zone"> <P>Log into the Customer Administration Portal at<SPAN>&nbsp;</SPAN><A href="http://vip.anpi.com/" target="_blank" rel="noopener">vip.anpi.com</A></P> <OL> <LI>In the menu on the left, click on Location</LI> <LI>Scroll down and click on All locations or select the location menu item</LI> <LI>Click on the Manage Phone System tab</LI> <LI>Locate the user with the search box in the upper right-hand corner of the Locations window</LI> <LI>Once the user is located, in the Action column, click the green Edit button</LI> <LI>In the Manage Settings pop-up that appears, click the Messaging tab</LI> <LI>Next, click the Voice Portal link</LI> <LI>To the far right of the Voicemail Pass Code, enter a new Voicemail passcode</LI> </OL> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-11-20 at 10.25.29 AM.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/5840i3E20A1CC293F0EFC/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-11-20 at 10.25.29 AM.png" alt="Screenshot 2024-11-20 at 10.25.29 AM.png" /></span> <P> </P> </DIV> Wed, 20 Nov 2024 16:26:33 GMT Bill_Balvanz 2024-11-20T16:26:33Z https://community.sinch.com/t5/UCaaS-Admin-Portal/Reset-Voice-Portal-Passcode-in-the-Customer-Administration/ta-p/17286 <DIV class="lia-message-template-content-zone"> <P>Log into the Customer Administration Portal at<SPAN>&nbsp;</SPAN><A href="http://vip.anpi.com/" target="_blank" rel="noopener">vip.anpi.com</A></P> <OL> <LI>In the menu on the left, click on Location</LI> <LI>Scroll down and click on All locations or select the location menu item</LI> <LI>Click on the Manage Phone System tab</LI> <LI>Locate the user with the search box in the upper right-hand corner of the Locations window</LI> <LI>Once the user is located, in the Action column, click the green Edit button</LI> <LI>In the Manage Settings pop-up that appears, click the Messaging tab</LI> <LI>Next, click the Voice Portal link</LI> <LI>To the far right of the Voicemail Pass Code, enter a new Voicemail passcode</LI> </OL> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-11-20 at 10.25.29 AM.png" style="width: 999px;"><img src="https://community.sinch.com/t5/image/serverpage/image-id/5840i3E20A1CC293F0EFC/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-11-20 at 10.25.29 AM.png" alt="Screenshot 2024-11-20 at 10.25.29 AM.png" /></span> <P> </P> </DIV> Wed, 20 Nov 2024 16:26:33 GMT https://community.sinch.com/t5/UCaaS-Admin-Portal/Reset-Voice-Portal-Passcode-in-the-Customer-Administration/ta-p/17286 Bill_Balvanz 2024-11-20T16:26:33Z